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15541 South Western Avenue, Gardena, CA, 90249, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 8:00 p.m. |
The service person was great, but the person that did the appointment, not so great
Business response:
You should be receiving 5-star service from everyone here and it's disappointing that was not the case. When you have a moment to speak, please call me directly at 424-340-9120, as I would to learn more about where we fell short. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Quick and easy experience. I worked with Ivan and Rommel in finance. Very pleasant gentleman.
Business response:
We're thrilled to hear that you had a quick and pleasant experience with Ivan and Rommel. We appreciate your feedback and are glad our team could assist you effectively. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Jairo me dio un servicio excelente, profesional , honesto y eficiente la mejor experiencia que en 14 años e recibido en Honda dealers
Business response:
Estamos encantados de saber de tu gran experiencia con Jairo! Nuestro equipo se esfuerza por brindar un servicio de primer nivel y es maravilloso saber que hemos dado en el blanco. Gracias por tus amables palabras y por elegirnos después de todos estos años! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com
The service was good but the dealer would pick me up to retrieve my car
Business response:
We always want to be as accommodating as possible, which is why we're disappointed to read this. I'd like to learn more about where you were located and provide more clarity on our pick-up process for service customers. When you have a moment, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
To expensive for car repairs Art the sevice advisor was nice was but prices were ridiculous.
Business response:
While pleased to see that Art was friendly, we're disappointed that you're unhappy with the cost of repairs. Should you like to discuss our pricing or anything else, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Professional, caring, and were very friendly and informativ . Very helpful attention to all details and a good handshake at the end
Business response:
Thanks for the fantastic review! We're thrilled to hear you had a positive experience with our team. Your kind words about our professionalism and attention to detail mean a lot to us. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very quick answer all my questions about my car and notifying when is my next oil change
Business response:
Thanks, Bryan! We’re thrilled to hear that you found our responses quick and helpful. Keeping you informed about your car’s needs is our priority. We appreciate your feedback and look forward to assisting you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Very professional, quick and helpful. My advisor Benny was very knowledgeable and made me feel comfortable Getting my car serviced unlike other places that make you feel as if you don’t know anything or if they’re trying to take advantage of you and sell you on things you don’t need.
Business response:
We're thrilled to hear about your positive experience with Benny! Our team strives to provide knowledgeable and genuine service, ensuring you feel confident and comfortable. Thank you for your kind words and for choosing us for your car servicing needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Set up an appointment with Alexis. He provides a great customer service. Next time you need to take your car for service ask for Alexis..
Business response:
Thanks, Brad! We're thrilled to hear you had a great experience with Alexis. Our team is dedicated to providing excellent service, and we appreciate your recommendation. Looking forward to seeing you again for your next appointment! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Gardena Honda has a 4.5 star rating with 10,228 reviews.
Gardena Honda is open now. It will close at 9:00 p.m.
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