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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
everything went well as far as service , but it was very inconvenient us to make an appointment a week ahead and to be told it was gonna be done late due to the many cars that were there ( mind you our appointment was at 9:30 ) maybe try organizing your appointments first rather than doing the walk ins , we had to be back the next day and the car still took until 6pm to be done when it was brought at 9am , also whoever does the signing part at the end couldn’t find the paper work took about 10-15 to try to find just to be to... read more
Business response:
Ashley, Thank you for taking the time to share these concerns. We always want to be as accommodating as possible and we'll be using your feedback as an opportunity to improve our processes and better serve valued guests like yourself. We hope your Honda is treating you well and we hope to provide you with the 5-star service you deserve in the future. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Waiting lounge was very nice and clean. All staff were very polite and professional. Overall would recommend.
Business response:
We're thrilled to hear you enjoyed our waiting lounge and found our team professional. Your recommendation means a lot to us. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
I love Gardena Honda dealership! There's a lot of hospitality there. I can relax in the lobby area with free coffee ☕️ and snacks while I wait for my car to be done with ease.
Business response:
Thank you for the fantastic review! We're thrilled to hear you enjoyed the hospitality and amenities at Gardena Honda. Our goal is to provide a comfortable experience, and we're glad you felt relaxed during your visit. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Going to dealerships are sometimes headaches but Yordi my sales man made sure that I was in and out and satisfied. I will be recommending this place to my friends and family. Gardena Honda is the best!
Business response:
We're thrilled to hear about your positive experience with Yordi. We strive to make the process as smooth as possible, and your recommendations mean a lot to us. Looking forward to serving you and your friends and family in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Unfortunately I don’t see any Credibility or honestly in my experience with Honda gardena. No one there care about the clients the care only to sale by any means to get their commission
Business response:
Transparency is extremely important to us here during the car-buying process, which is why we'd like the opportunity to speak with you further about your experience and what transpired. When you have a moment, please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
I had an excellent experience at the dealership. I was able to drive a loaner while the mechanics fixed my car. The waiting time was short.
Business response:
We’re thrilled to hear about your excellent experience and glad you appreciated the loaner and quick service. Our team works hard to ensure customer satisfaction, and it’s great to see it reflected in your visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Service attendant was attentive and informative about how the service was going along with any additional services that may be recommended. They were not too pushy and provided a discount on some additional services. Some services were recommended before the required service interval however.
Business response:
Thanks for the fantastic review! We're thrilled to hear our attendant provided attentive service and helpful recommendations without being pushy. We appreciate you sharing your experience and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Prompt 2. Thorough 3. Professional 4. Courteous 5. Efficient 6. Knowledgeable 7. Accommodating 8. Trustworthy 9. Transparent 10. Skilled 11. Friendly 12. Reliable 13. Organized 14. Fair 15. Outstanding
Business response:
Thank you, Airyana! We’re thrilled to hear you had such a positive experience. Your kind words about our team's professionalism and efficiency inspire us to keep delivering outstanding service. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
services normally great. i have been there multiple years. this time was among the worst.
Business response:
It's discouraging to see we fell short of expectations at your recent visit. When you have a moment, please call me directly at 424-340-2190, as I'd like to learn more about what transpired and get back to providing you with the 5-star service that you deserve. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,436 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 10:00 a.m.
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