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Gaiam

2.4

About this business

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Location details

833 S Boulder Rd, Louisville, CO, 80027, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4235 reviews
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Courtney Anastasia Ramey's profile image
Courtney Anastasia Ramey 
8 years ago

Love my yoga mat!!! Just wish it hasn't have come to me smelling like a bag of chemicals!!! 

Business response:

Hi Courtney, so sorry about that smell! There are several things you can do to expedite getting rid of it. Please leave your mat unrolled to air out, although do not leave it in direct sunlight. Also, you can wipe your mat down with a vinegar/water solution or even witch-hazel/water solutions. Please do not use any products with alcohol or bleach in them. I hope that helps! 

Gabby Merriweather's profile image
Gabby Merriweather 
8 years ago

Awesome! Time to be healthy mind body spirit! Feeling empowered and ready to heal! 

Business response:

Get it girl!!! 

Molly Mahan's profile image
Molly Mahan 
8 years ago

Gaiam has supported me from day one of my yoga journey. They were the first mat and blocks I ever bought. I loved the message they sent. They graciously sent me a new mat and entire outfit for simply being me, and following my journey and love for yoga. Thank you Gaiam, stay true and inspiring. Namasté 

Jen Barnard's profile image
Jen Barnard 
8 years ago

My beloved Yoga Ball chair broke. I emailed customer service and they are sending me a new one. You guys rock!!!! 

Business response:

We want to get you back on the ball! 

Lisa Beth Wright's profile image
Lisa Beth Wright 
8 years ago

My previous Gaiam yoga mat lasted for years and years. My current one? Getting worn at only 2 years. The new one I bought (exactly like my current one) smelled so incredibly toxic that I had to return it. I mean, seriously, what are you guys using to make these things now? None of my other mats have ever had a smell this strong! I'm not talking about a simple "new" smell, I am talking about a seriously toxic chemical smell! It stunk up the whole house! This is way beyond anything that can remotely be healthy. What has change... read more

Business response:

Lisa, Thank you so much for providing your feedback on your mat and we are so sorry to hear you have experienced that! Although we have not changed the PVC material of the mat, the ink used during the production process can cause a strong smell to occur. The ink we use is non toxic and during the manufacturing process, we ask that the manufacturers allow for airing time. We are further researching with them to make sure they are allowing ample time for airing. In the meantime if you prefer a return or exchange, we are happy ... read more

Sandra Duerst's profile image
Sandra Duerst 
8 years ago

I bought a classic ball chair which I love. It had faulty construction and within 1hr after sending an email letting Gaiam know the issue they placed an order for replacement for free. The best customer service I have ever received. Thank you so much.!!!!!!!! :) 

Wendy Smale's profile image
Wendy Smale 
8 years ago
Lucie Bue's profile image
Lucie Bue 
8 years ago

I bought the beginners Yoga kit and the DVDs don't work....kind of pointless without them. Disappointed don't even know who to call for exchange in Canada. 

Andres Rozo Echeverry's profile image
Andres Rozo Echeverry 
8 years ago

... I teach Kripalu Yoga, I have just opened a new Gaiam premium Yoga Mat and its absolutely loaded in chemicals and terrible chemical smell, the mat says full size "BREATHE" paradoxically. if the maker knew Yoga they would know that that is a money making scam and not a Yoga mat where we want to bring health through breathing on our mat and connecting to spirit with nature.... this is a chemical poison smell that ruined the vibe in the room Gaiam would like to make it up to me? 

Frequently asked questions about Gaiam

How is Gaiam rated?

Gaiam has a 2.4 star rating with 235 reviews. 

When is Gaiam open?

Gaiam is closed now. It will open on Monday at 9:00 a.m. 

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