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Gaiam
- Business Services
- Louisville, CO
About this business
Location details
833 S Boulder Rd, Louisville, CO, 80027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service. You've revoked the rights of thousands of people's purchases with nary a warning, not one apology, and a copy and pasted response to your faithful customers. Your corporate greed is shameful.
Regarding Yoga Studio App - what happened? Sooo not OK...
Yoga Studio App. I don't need to explain further, do I? Shame upon you. 👎
Regarding your update to the YogaStudio app: Shame on you. I paid full price for the app, which I loved. I paid for all the additional Earth Day content. Now - you change to a subscription service - and block us all out of our original content unless we pay AGAIN. I refuse. And as a company that espouses such "Love light harmony namaste" woo-woo ... way to be ironic!
I am very upset about the way the yoga studio app rollout was handled. Very unprofessional - I do not want the upgrades - I just want the old app back that I already paid for. I would never give you subscription money - the way you handled this was so poor - whats to stop you from jacking the subscription fees - time to go elsewhere unless you rectify this.
I am very disappointed by your decision to force current users of the Yoga Studio App to a subscription based usage when they have already paid for the App in the past. it is unethical and in direct breach of Apple's platform policy. I have recommended this app to so many people and now I have reached out to every single one of them and warned them of your shady business practices.
Re: Yoga Studio App -From Apple Support guidelines: If you are changing your existing app to a subscription-based business model, you should not take away the primary functionality existing users have already paid for. For example, let customers who have already purchased a “full game unlock” continue to access the full game after you introduce a subscription model for new customers.
Actually, the saddest part is that I really love this app. It's one of the few that I have paid for, but now, without notice, my payment doesn't count and I have to 'subscribe' for a monthly fee even though I have already purchased it. Bad move. Greedy. If the app wasn't this awesome, I wouldn't care as much. I would still think that Gaiam are a bunch of money-grubbing stinky-heads though.
Bought Studio Yoga and Gaia changed what I purchased to a subscription model and stole my original purchase. Don't trust this company that only care about the money. Watch out for the bad Karma on this move.
Frequently asked questions about Gaiam
How is Gaiam rated?
Gaiam has a 2.4 star rating with 235 reviews.
When is Gaiam open?
Gaiam is closed now. It will open at 9:00 a.m.
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