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Fuccillo Kia
- Auto Repair
- Greece, NY
About this business
Our low prices and great selection are only the beginning. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. On our website you will find one of the area's largest selections of new Ford's and Used Vehicles. Simply search our new or pre-owned inventory and submit your Quote Request. Our experienced sales staff will be more than happy to assist you with the purchase of your vehicle and your Financing needs. And if you are lucky enough to already be a Ford owner, be su... read more
Location details
3975 W Ridge Rd, Greece, NY, 14626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Bought a 2007 Chevrolet trailblazer and Alonzo was great he communicated very well on the phone and everyone else did well too! I will definitely recommend you guys to anyone I know. You guys went above and beyond! Thanks again!
Business response:
Nick, thank you so much for taking the time to share your feedback! We're glad to hear that Alonzo and our staff went above and beyond to help out in the purchase of your 2007 Chevrolet Trailblazer. We appreciate your recommendation and if there's anything more that we can do for you, please feel free to give us a call or visit us anytime! Sincerely, Scot Heister - GM - sheister@fuccillo.com, 585.720.9000
Big Bill and Tom got us into a new car within 2 days! They found us the best interest rate and a car with great rebates. They were kind, helpful, and kept us calm through the process! Thank you! We love our 2017 Hyundai Tucson!
Business response:
Thank you for the great review, Alicia! I'm very happy to hear that Bill and Tom did a great job in helping with your purchase and that you love your new 2017 Hyundai Tucson. We really appreciate you choosing us for your automotive needs and look forward to working with you again in the future. Sincerely, Scot Heister - GM 585.720.9000
I couldn't get out of there fast enough. Leased a vehicle 3 years ago it was great. This time not so good. Salesman was rude and talked to me as though I was 12. Acted as though he was doing me a favor. Was interested in two different purchases. I will take my business somewhere else. Managers didn't acknowledge you as they sat in the glass office other employees playing on cell phones not friendly at all. No thanks.
Business response:
Debbie, I'm discouraged to hear you drove away with a dissatisfying experience at our dealership. Our dealership is committed to providing a pleasant shopping experience and that always starts with great customer service. From your feedback, it's clear you were not treated with the respect and courtesy you most definitely deserve. I would like to personally apologize for the events that led up to your comments and 1-star review. I would appreciate the opportunity to speak with you and to make things right. Please contact me ... read more
Our salesman Randall was very nice ,friendly knowledgeable ,and couldn't do enough to satisfy . As was everyone else we came in contact with . We leased the new car we wanted in the color we wanted and very happy .
Business response:
Donna, thank you for your kind words and congratulations on your new car! We are very happy to hear that Randall was so friendly and knowledgeable during your visit to our dealership! We look forward to working with you again in the future! Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
Business response:
Dave - Thank you so much for the wonderful rating! If you have any further needs, do not hesitate to come back to see us. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
Scam scam scam.. purchased a $2000 warranty that expired after 2 years. Only 7 weeks past the warranty date and it won't be honored.
Business response:
Jim - Thank you for your feedback. We want to research your situation. Please contact me so we can discuss options with you. I hope to hear from you soon. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
A excellent place to buy a car and great finances. Thanks
Business response:
Aminata, thanks for the great review and star rating! Please come visit us if you need anything else, be it service or sales. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
Another bad experience with this company, another year has passed on my lease getting closer to my 48000 miles on the car. I Went in yesterday and again I was told we can help you out, was giving a decent monthly payment, I said that would work and we would have a deal for $350 a month, the salesman said last night come back tomorrow cause the finance manger wanted to contact more banks for the best interest rate. I send a message this morning saying I was on my way in, a 40 min to get there. I get there and they said we can... read more
Business response:
Christopher, I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
Frequently asked questions about Fuccillo Kia
How is Fuccillo Kia rated?
Fuccillo Kia has a 3.8 star rating with 90 reviews.
When is Fuccillo Kia open?
Fuccillo Kia is closed now. It will open tomorrow at 9:00 a.m.
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