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Fuccillo Kia
- Auto Repair
- Greece, NY
About this business
Location details
3975 W Ridge Rd, Greece, NY, 14626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I will go no where else to buy a car, Ed Mello, in sales is Amazing. Tom and his team in finance are wonderful!!! There is no judgment, no pressure. They wanted what's best for me. I thank you guy's so much for that. You have a lifetime customer.
Business response:
April, congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know that Ed, Tom, and our staff were able to provide you with the pressure-free service Fuccillo Hyundai Greece is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
Dominic was a great help with my purchase of a 2016 KIA Soul. I love my new car!
Business response:
Thanks for your awesome review and congratulations on your 2016 KIA Soul! I'm very happy to hear that Dominic was of such great help to you. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
Business response:
Joy, thank you so much for the perfect star rating! Please let us know if we can ever help you in the future. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
Business response:
Luz, thank you so much for the perfect star rating! Take care! Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
The BEST they could offer this employed 57 yo man with no debt (but no credit) was a 2016 Hyundai Accent for a monthly payment of $369.00 and at least a 1000.00 down payment (if the bank would approve). It will be better for me to save money and buy a used car on Craigslist. Disappointing experience over all, commercials are extremely misleading AND they give your information away (for free)...so let the telemarketing begin!!!!! Now on the other hand - if you have had a good experience, congratulations, that's great -not so ... read more
Business response:
Brian, I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work toward a resolution. Please contact me at your earliest convenience. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
My car stopped working randomly while driving and I pulled into the first possible place so I could see what was up. It turned out I pulled into Fuccillo Hyundai - and how lucky. A gentleman saw me checking my car and came out to talk to me. Before I knew it the service center was taking care of my car for a great price. This place was so helpful and the workers are so friendly. I wish I was from Rochester and not Boston; I would go here for all my car needs. Special shout out to Shiree on the sales floor and Rhonda in servi... read more
Business response:
Raymond, I am concerned by your rating and I would like to speak with you about the details of your frustration. Please contact me at your earliest convenience. Thank you. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
I had to make an appointment for saturday because the check engine light is on. its a 2014 elantra. the persons i spoke with ashley and rhonda are AWESOME. Rhonda is from what i heard when i went to pick up my car(there was someone ahead of me) is new. but she is awesome and if i have any problems within my warranty period whatever that is I WILL be going back to you.
I bought my vehicle brand new from this place in august of 2015. The vehicle was inspected brand new at the dealership. Now its may 2016 and I was pulled over and informed that the inspection was never sent to the dmv. When I went to the dealership they are unable to find my file in the mess of files they have and have implied that I am lying. They matched the sticker to what they placed and still will not admit fault. I am missing work today and on my court date for their mistake. This place is a joke and I wish I never cam... read more
Business response:
We would like to extend our most sincere apologies for the experience that you had with our dealership. We assure you that 100% customer satisfaction is our utmost priority and I would like the chance to further discuss what happened with you. Please contact me at the information listed below so we can resolve your concerns. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
Frequently asked questions about Fuccillo Kia
How is Fuccillo Kia rated?
Fuccillo Kia has a 3.8 star rating with 90 reviews.
When is Fuccillo Kia open?
Fuccillo Kia is closed now. It will open at 9:00 a.m.
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