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Fuccillo Kia
- Auto Repair
- Greece, NY
About this business
Our low prices and great selection are only the beginning. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. On our website you will find one of the area's largest selections of new Ford's and Used Vehicles. Simply search our new or pre-owned inventory and submit your Quote Request. Our experienced sales staff will be more than happy to assist you with the purchase of your vehicle and your Financing needs. And if you are lucky enough to already be a Ford owner, be su... read more
Location details
3975 W Ridge Rd, Greece, NY, 14626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
RecommendedBest ever customer service. Keanu Buda is honest, thorough, patient and not the typical car salesman. He will make your buying experience enjoyable.
Business response:
Rebecca, we loved reading this review! Happy customers are our aim, and it appears Keanu really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Best, Zaka Ansari, General Manager, zansari@fuccillo.com, 585-720-9000
I saw a Santa Fe I really liked, and Miguel contacted me almost immediately to learn more about what I was looking for. He answered my questions about the first Santa Fe then sent 2 other models that matched my needs & wants. I saw the dark blue one and really wanted to test drive it, as well as the first, so I made an appointment with Miguel - so easy to do! I admit I was a difficult customer, but Miguel and Tom (the finance guy) walked me through it and helped me make my decision: I bought my 2nd blue Santa Fe. Miguel was ... read more
I have never been so frustrated with a business, especially one taking $20,000 of my money. None of the employees are wearing masks properly. We even told our salesman how to wear it correctly (covering his nose) and he then came back over to us with his mask completely off. We came a few days ago to look at the car and the best APR they gave us was 4.69% so we walked away. I then got a 3.49% rate from my bank, told them that, and they said “oh, if we match that will you go with us? We can match that.” Why couldn’t they matc... read more
Business response:
Thank you for sharing this review regarding your experience. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000
Business response:
Rachal, I appreciate you reaching out to us with your concerns. They are taken very seriously and I would like the opportunity to speak with you regarding what occurred. I would invite you to please, contact me at your earliest convenience. I hope to hear from you soon. Sincerely, Scot Heister - General Sales Manager - sheister@fuccillo.com, 585.720.9000
Business response:
On behalf of the entire team at Fuccillo Hyundai Greece, I would like to apologize for your experience. This type of customer service is unacceptable for our standards. We would like to further understand what happened as it helps us to grow as a dealership. Would you be open to contacting us at your earliest convenience? We look forward to hearing from you. Sincerely, Robert Rosario - General Manager RRosario@fuccillo.com 585.720.9000 ext. 1220
Service representative Rhonda is fabulous. Unfortunately, she had the job of telling me that their service guys screwed up my car. I brought my car there several times telling them there was a noise coming from the passage rear wheel. Every time I was told that there was nothing wrong (because all they did was drive the car after me telling them it didn't happen all the time). Now I'm told that the ER brake was frozen and tore up the back brakes. I asked if that was the noise I was hearing (ER brake frozen) to be told yes. N... read more
Friendly people and fast service
Frequently asked questions about Fuccillo Kia
How is Fuccillo Kia rated?
Fuccillo Kia has a 3.8 star rating with 90 reviews.
When is Fuccillo Kia open?
Fuccillo Kia is open now. It will close at 5:00 p.m.
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