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Friendly Chevrolet
- Auto Repair
- Dallas, TX
About this business
Friendly Chevrolet is a nationally recognized award-winning 14-acre dealership providing one-stop shopping with onsite New and Used Retail Sales, Light and Medium Duty Fleet Sales, Certified Chevrolet Service, Certified Fleet Service, Certified Collision Center, and one of the largest Parts and Accessories departments in the USA. Our state-of the-art facility offers customers a variety of amenities including free Wi-Fi, work stations, movie lounge, and children's play area to name a few. So bring the family and come hungry b... read more
Location details
2754 N Stemmons Fwy, Dallas, TX, 75207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Friendly Chevrolet Needs Customer Service Basics I brought my Camaro in for some engine trouble, which turned out to be a relatively easy fix. Normally when you take your vehicle to a mechanic, this is the routine I expect: 1. They tell you how long it will be before they can diagnose the issue 2. Once they've diagnosed the issue, you receive a phone call to let you know the cost and timeline for repair 3. If any delays happen during the repair, the mechanic will call and update the status with a new timeline for completion ... read more
Service Dept will take your lunch Do not, under any circumstance, bring your vehicle to Friendly Chevrolet for maintenance or service. I cannot speak for the sales department. I have had my vehicle serviced here three times, and each time I left feeling like I had been completely scammed. If you must bring you vehicle to Friendly Chevrolet, at least call around and get a second opinion on both parts and labor. Even Classic Chevrolet in Grapevine is more honest. Here are few examples: For my most recent repair, Friendly Chevr... read more
Business response:
Sir, thank you for you feedback and infomation provided about your experience here at Friendly Chevrolet. Under no circustances do we ever want to mislead or misrepresent our product, sevice, or prices. If posible i would like to gain more knowledge about the entire transaction by email at TQ@FriendlyChevy.com. Thank you, Thomas Quintana General Manager
Service Dept will take your lunch Do not, under any circumstance, bring your vehicle to Friendly Chevrolet for maintenance or service. I cannot speak for the sales department. I have had my vehicle serviced here three times, and each time I left feeling like I had been completely scammed. If you must bring you vehicle to Friendly Chevrolet, at least call around and get a second opinion on both parts and labor. Even Classic Chevrolet in Grapevine is more honest. Here are few examples: For my most recent repair, Friendly Chevr... read more
Business response:
Sir, thank you for you feedback and infomation provided about your experience here at Friendly Chevrolet. Under no circustances do we ever want to mislead or misrepresent our product, sevice, or prices. If posible i would like to gain more knowledge about the entire transaction by email at TQ@FriendlyChevy.com. Thank you, Thomas Quintana General Manager
Great services Was very satisfied.Well recommend family and friends to buy their vehicles there.
Best car buying experience Jarvis is the best Salesman around. I told him what I wanted and needed and got that and so much more. The deal went so smooth made buying a car so much better and not the dreadful experiences I've had at other dealerships.
Not terrible but not great. I spoke to the internet sales person on several occasions via e-mail and phone. I had found a vehicle that I was interested in on CARS.com. When I inquired about it, I found out that it had no 3rd row seat and the interior was bare-bones (No Options) and not what was shown and listed on CARS.com. To the salespersons credit, and after some questions, he did tell me that the vehicle was like a base/fleet type vehicle without most of the expected amenities. At least I didn't travel 3 hours to get the... read more
Lying GM I wrote the review on 12/05 and wanted to respond to the GM. His response is a direct lie. We were told we could not take the vehicle to our mechanic because there were other buyers interested that were coming to look that evening and therefore the vehicle couldn't leave the dealership. Which is understandable except for they knew we were coming to look at it and were taking the afternoon off work and driving an hour. The fact that the GM is now lying about the situation should tell you something about them. Steer c... read more
Business response:
thank you again for shopping with us, sorry we were not on the same page to do business. Thomas Quintana
Would Never Buy From This Dealer I submitted a question online about one of their vehicles and nobody ever responded. I called the next day and was told by the lady that answered the phone that nobody was available and she would have someone call me back. Two hours later I still hadn't received a phone call so I called back again. That time she handed me over to someone to be helped - I believe he said his name was Marty. He apologized that nobody had been taking care of us and promised to make things right. He went off to f... read more
Business response:
thank you very much for providing us feedback on your visit with the dealership. what is left out of your description of the visit is we did agree to let you take the vehicle to your technician BUT we asked you for a copy of your driver license and insurance and to sign a 'borrowed vehicle agreement" and YOU declined to do so. we have to secure our vehicle and we have to know who is driving them that's just good business. we are still will to work with you on a vehicle if you choose. thank you, Thomas Quintana General Manage... read more
Buying a new truck I drove six hours to buy my vehicle there. They were ready for me and were friendly. I would buy another vehicle from them.
Business response:
thank you for your kind words and your business!!!! if there is anything else i can do for you please come see me or email Thomas Quintana General Manager TQ@FriendlyChevy.com
Frequently asked questions about Friendly Chevrolet
How is Friendly Chevrolet rated?
Friendly Chevrolet has a 4.1 star rating with 965 reviews.
When is Friendly Chevrolet open?
Friendly Chevrolet is open now. It will close at 9:00 p.m.
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