This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Friendly Chevrolet
- Auto Repair
- Dallas, TX
About this business
Friendly Chevrolet is a nationally recognized award-winning 14-acre dealership providing one-stop shopping with onsite New and Used Retail Sales, Light and Medium Duty Fleet Sales, Certified Chevrolet Service, Certified Fleet Service, Certified Collision Center, and one of the largest Parts and Accessories departments in the USA. Our state-of the-art facility offers customers a variety of amenities including free Wi-Fi, work stations, movie lounge, and children's play area to name a few. So bring the family and come hungry b... read more
Location details
2754 N Stemmons Fwy, Dallas, TX, 75207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Loving my new Camaro absolutely an all around great buying experience . They gave me a great trade in value for my truck, were straight forward and didn't try and tack on a bunch off hidden fees. I will certainly be back.
Business response:
Hi Shawn, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Friendly Chevrolet, LTD.
They're either scammers or just careless Have gone here for recalls, car washes, state inspection and even help when my engine splash shield fell off. Went back and forth with State Farm to get my car repaired here after an accident, which took 8 weeks for me to get back, and finally went to pay and pick up my car. This is where everything went South. I paid (Clay manually inputted the card info into the system—important later) and left. I noticed the next day that no money left my account and I wasn’t charged, and the same ... read more
Business response:
Hi there, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (214) 920-1956. We look forward to hearing from you.
I don't give reviews, I gave this one Oh dealerships suck, except for this one... I don't know why sewel runs those commercials, this is the only dealership I've ever had a good experience that and I've had about 10 of them. ..and Big Lou Labarbera in the service department has the thing timeliness and following through on everything you said. A+ Mark it down dude
Business response:
Hello Ben, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
BAD BUSINESS ETHICS There is nothing "Friendly" about this dealership. The worst Experience I have dealt with at a Dealership. I was sold on false pretense that a new Truck I purchase was in "Transit" defined as in the vehicle is in route, on the way, arriving soon. This Was the 1st Lie. 3 Months Later to date still no truck. 2nd Lie, our Sales Rep said the dealership will pay our 1st Payment if it doesn't arrive before the loan payment due date. Sales Manager claim this was not promised. 3rd Lie the dealership said "there's... read more
Business response:
Hi Richard, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (214) 920-1956. We look forward to hearing from you.
Worst service department Took my SSR in for repairs, they had it a month and I get it back and it died while driving. Took in for minor repairs and I believe they are actually damaging other things every time in. Also way overcharge, charged me $1000 for a heater hose I found online for $110. Total rip offs!!! Took it back again, and they said I needed a new battery. Just paid to have a new one installed. Major scam artists!!!! Also won’t return calls , texts or emails. Worst service I have ever experienced any where. Would ... read more
Business response:
Hello, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (214) 920-1956. We look forward to hearing from you.
Did not call back. I called on 3 occasions and spoke to different people. All said they would call back with answers but no one called. No way to get customers or sell cars!
Business response:
Can you please contact Mark Eddins, our General Manager, at meddins@friendlychevy.com or (214) 920-1902? He would be happy to assist you further. Sincerely - Friendly Chevrolet.
Terrible service Looking at an audi A8 tdi they had. Mike was very helpful until they told me the car had 3500$ of damages and they wanted 1k more dollars then the list price to sell it as is. Avoid this shady dealer.
Business response:
Thank you for your feedback. We're sorry about the misunderstanding. Can you please contact Mark Eddins, our General Manager, at meddins@friendlychevy.com or (214) 920-1902? He would be happy to assist you further. Sincerely - Friendly Chevrolet.
EXCELLENT CUSTOMER SERVICE EVEN LATE AT NIGHT We worked with Gabriella who even though it was late at night still gave excellent friendly customer service. She was informative and knew the details of the vehicle. We ended up buying from another dealer only because the truck had the motor we needed. We WILL be back to Friendly for another opportunity at our business. I am certain they will provide the same great experience. We appreciated the customer service so much. It was refreshing. Out of 15 dealers we worked with for th... read more
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Friendly Chevrolet, Ltd.!
No satisfied Made an appointment with a man named Sebastian drove 40 min to see the vehicle only to find out they sold it three hours ago only wasting my time I could’ve been informed before making the trip sadly I wasn’t
Frequently asked questions about Friendly Chevrolet
How is Friendly Chevrolet rated?
Friendly Chevrolet has a 4.1 star rating with 965 reviews.
When is Friendly Chevrolet open?
Friendly Chevrolet is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com