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Fred Anderson Kia of Raleigh
- Car Dealers
- Raleigh, NC
About this business
Location details
9225 Glenwood Avenue, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedI’ve always been satisfied with them anytime I have an appointment they take me right away at my appointment time excellent service good people they take care of me very well excellent service all the way around.
Business response:
Thank you, Patty! We appreciate you leaving your feedback and look forward to your next visit 😊
Shaun Hall is a great salesperson. The finance department was great
Business response:
Lisa, we are very happy that the team here at Fred Anderson Nissan Raleigh could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
We were traveling to our sons house and hit a object in the road which drained the oil from our car. We took it to Fred Anderson Nissan. Ross, our service representative, keep us in informed all the way through the process. He made what was a bad experience into a great ending.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan Raleigh! We do hope we can be of assistance in the future. Take care!
The entire experience was a mess . They told me a car was pre-certified when it wasn’t . They promised me a key and continually made me come in for it and continually made up stories and never produced the key . They are habitual liars . I would never recommend this dealership to anyone
Business response:
Robin, we are disappointed to hear about your experience with us and would like to get some more details. Please contact our General Manager, John Azzarelli, at (919) 899-9031 so that we can better understand what happened and aim towards a resolution. Thank you.
The worst dealership experience I have EVER HAD. When my 2019 Sentra wouldn't start this morning, I called roadside assistance to have it towed to this dealership. I was promptly informed by sales advisor, Ross, that I wouldn't have an answer until mid-afternoon after it got there at 10AM. 10. AM. It literally wouldn't start?? This isn't routine, it's literally the dealership not standing behind the product they sold me a mere 10 months ago. Then, stranded without a vehicle, I asked whether I should come to the dealership an... read more
Business response:
Jonathan, we have made multiple attempts to reach you to resolve this matter. Please contact Service Manager Chapin Cole at 984.242.1750 at your earliest convenience. We hope to resolve this alongside you. Thank you.
EDIT: Since seeing this review he stated that he WILL NOT help us until I remove this review. Great service from Ross My partner and I have had an AWFUL experience this morning with Ross the service advisor. Our 2019 Sentra with 19k miles ceased to start this morning. After getting it towed to the dealer we were informed that we are not permitted a loaner car even though we stated we have to be at work today. It is my understanding warranty repairs (its going to be, the fully stock and new car will not start) are covered und... read more
Business response:
Lorenzo, we have made multiple attempts to reach your partner to resolve this matter. Please have him contact Service Manager Chapin Cole at 984.242.1750 at his earliest convenience. We hope to resolve this alongside him. Thank you.
Recently I purchased a Used Cadillac as my gift to Myself for my Birthday when i got home that night, I Realize that this was not the right vehicle for me.. I paid for my purchase outright. Well the next day, I reached out to this dealership to see if i could return it bc i was having regrets... I was told there was only a 3 day return on vehicle the day of purchase only to learn clause for return on any vehicle that is Not a Toyota, Nissan or Kia it couldn’t be return. It was no longer their vehicle and He was sorry but the... read more
I negotiated a lease with Fred Anderson Nissan. From the beginning they were aware of my state of residence. We reached agreeable terms, they ran our credit, we set a day for pickup, I gave my card information for a deposit, and my wife and I began the logistics of picking up the car and selling our current one privately. And then communication dropped off. We received assurances that the deal was good - they were simply “crossing i’s and dotting t’s” and “finalizing items” for taxes to make sure “we get it right for you”. I... read more
Everyone I spoke with was great! I felt informed about my options and felt no pressure about making a purchase. I ended up buying and was thrilled with my experience and purchase.
Frequently asked questions about Fred Anderson Kia of Raleigh
How is Fred Anderson Kia of Raleigh rated?
Fred Anderson Kia of Raleigh has a 3.6 star rating with 287 reviews.
When is Fred Anderson Kia of Raleigh open?
Fred Anderson Kia of Raleigh is closed now. It will open tomorrow at 9:00 a.m.
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