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Fountain View On the Plaza
- Apartments
- Kansas City, MO
About this business
One, Two and Three Bedroom Apartments, Plaza Living, Close to Downtown Kansas City, Resort Style Swimming Pool, 24 Hour Fitness Center, Multi- Level Parking Garage, Woodburning Fireplaces *in select units, 24 Hour Business Center, Patio or Balcony, Outdoo
Location details
4800 Oak St, Kansas City, MO, 64112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Keep Looking FVOP is an alright place to live and I think alright is maybe even pushing it. I’ve lived here for almost 2 years and my lease is up this summer and I couldn’t be more excited to move on from this property. (Reason I renewed my lease is 100% due to location and school - oh and the car break-in happened after I renewed ?? ) Yes, this apartment has some nice looking amenities and the location is great but that’s all the management team really seems to care about. With most every pro comes a con that management can... read more
Floods, Car Broken into, & poor management First of all, I NEVER leave bad reviews. I enjoyed many years at Fountain View, but they have tested my patience several times. Many of the employees are very nice & doing their best. However, they have a bad manager. Pros: • Nice exterior • Good gym • Parcel Pending • Close to Plaza Cons: • Unannounced entries • Outdated technology: I still have to use a traditional key to get into my building. No keypad of key fob • Loud tenants making noise on the weekend • Car was broken into in... read more
Business response:
Sara, thank you for the feedback and I'm sorry to hear that your experience with us has been anything but enjoyable. We know that things happen and am sorry that you were unhappy with out things were addressed and the communication you received. Please feel free to contact me further if there is anything that I can assist with. Meghan R. Business Manager, fountainviewplazamgr@lincolnapts.com
Just average Great location. Too expensive. Walls are super thin, so you can hear everything. The actual apartments are poorly built. Staff is good at responding quickly to requests, but I disliked my stay here. It claims to have tons of security but I have seen their patrol unit sitting in front of their office for hours not doing anything. As well as the gates are open half the time and I see homeless people walking around and into the garages.
Business response:
Kimberly, thank you for taking the time to provide us with your feedback. I'm sorry to hear that you stay with us was anything but enjoyable. I will certainly address the concerns regarding the courtesy patrol and the gates. We check them daily but unfortunately, they are left open sometimes. If there is any other feedback you'd like to provide regarding your stay here I'd love to hear it. Feel free to contact me at 816.561.4800 or fountainviewplazamgr@lincolnapts.com. Meghan R. Business Manager
Look Elsewhere Incredibly overpriced for this facility. All of their efforts go into beautifying the outside and model apartments rather than fixing up the units that people actually live in, with cheap materials, poor craftsmanship, and old appliances throughout. The gym and pool area are nothing like the photos on the site, with equipment falling apart and management neglecting requests to fix any issues. The parking garages are very sketchy to navigate, with no mirrors to aid in getting around the blind turns. The worst p... read more
Business response:
Hello Matthew, Our team welcomes all feedback on ways in which we can improve and we'd like to thank you for taking the time to share your thoughts. Our goal is to provide all neighbors with an enjoyable living experience and I apologize that we were not able to meet your expectations. I'd appreciate the opportunity to personally speak with you regarding these concerns as we'd love for you to consider calling the community home again in the future! You may reach me at 816.561.4800 or fountainviewplazamgr@lincolnapts.com and ... read more
HORRIBLE Do not live here if you like to have friends over for a casual business evening. Tonight this apartment towed 2 of my friends when they were clearly already parked in the VERY limited “guest” parking spots. In order to have even 4 friends over you have to go down to the clubhouse to get parking passes and tonight they were all out of passes. I attached the picture and called the number they provided and it wasn’t a working number. Once I finally got through to the towing company they said there was nothing they coul... read more
Business response:
Hello Ariel, Thank you for the feedback. We were very sorry to hear that your friends vehicles were towed and understand the frustration that this caused. The phone number provided is a valid number which goes to our courtesy patrol provider as you can request additional permits from them if we run out after business hours. We're proud to offer guest parking for the guests of our neighbors and the guidelines we have in place are to ensure that only authorized vehicles are parked in these spaces in an effort to keep them avai... read more
Management and Maintenance We are generally unhappy with our two year stay and wouldn't do it again. An ongoing dispute over parking has led us to just finally leave. We were without water in our kitchen for a week over the winter, and maintenance took several weeks to repair an external door. Communication to residents seems to be an ongoing issue.
Business response:
Hello, Thank you for taking the time to share your feedback. Our team works hard to provide excellent service to our neighbors and I’m very sorry to hear that you haven’t had a great experience. I know that having your vehicle towed was an inconvenience and understand your frustration, but we have guest parking guidelines in place so that spaces are available for the guests of our neighbors. It’s my understanding that the maintenance problems you mentioned have been resolved, however do let us know if this is not the case or... read more
Should've believed the others FVOP was my first apartment when I moved to KC. The few positive things I can say are that the pool is great, but that's only when it's not closed; the covered parking is a nice option; and maintenance responds quickly. I have had no issues with the fixes they have done in our unit. Other than that, you would be better off spending your money elsewhere. In the 8 months that I have lived here, there has been ongoing construction for at least half of that time. This means constant noise, removal o... read more
Business response:
Hello, I'm very sorry to learn of your frustrations with construction and hope there is a time we can meet to discuss the projects in progress and resolve any other pending maintenance items you might have. I want to turn your 2-star experience into a 5-star experience! Thank you. -FVOP Business Manager
It was great, at first.. FVOP was great at first, we did have a lot of maintenance requests but it's an older place so that was to be expected. Since the sprinkler project started,there has been continuous construction throughout the whole complex. I hear loud hammering and machines outside my window on a daily basis starting at 7am for a new staircase. They started to redo the hallway a week and a half ago and no progress has been made. Everything is so drawn out and left in disarray. When they finish one project,it's on to... read more
Business response:
Hello, I'm so sorry to hear that your experience with us has not been a positive one. Please know that the projects we are undertaking are not only for the safety of our residents (such as the sprinkler project), but also to have a beautiful place to call home. It is understandable that you are feeling frustrated but I do believe that you will be truly happy with the results. I would appreciate the opportunity to speak with you about your renewal options and hope that we can change your mind to stay on with us. Please call o... read more
Not worth the price tag Too many problems with this place. Submitted 25 tickets during my stay from broken air conditioner, electrical outlets, dishwasher, leaking garbage disposal, horrible smell from pipes, leaking sinks and toilets. IT LOOKS NICE YEAH! But its all broken and old underneith. Master bedroom wouldn't heat during winter or cool during summer. Air Conditioner is so loud you need your remote handy to turn up and down the volume as it turns on and off. Staff isn't friendly. They care more for a dollar earned tha... read more
Business response:
Hello, I am truly sorry that your experience with us was not a positive one. While it is understandable that you were frustrated with the maintenance items and our new sprinkler project, please know that the new sprinkler system was absolutely necessary for the safety of each resident and our overall community. Every resident is important to us and we do everything we can to provide a comfortable living environment, but unfortunately we fell short. Please let me know if there is anything I can do. I would love the chance to ... read more
Frequently asked questions about Fountain View On the Plaza
How is Fountain View On the Plaza rated?
Fountain View On the Plaza has a 3.6 star rating with 366 reviews.
When is Fountain View On the Plaza open?
Fountain View On the Plaza is open now. It will close at 6:00 p.m.
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