Forest Ridge Apartments's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Forest Ridge Apartments

4.0

About this business

Welcome home to luxury living at Forest Ridge Townhomes in Knoxville, Tennessee. Forest Ridge is an upscale apartment community featuring spacious one, two and three bedroom townhomes. An extremely unique feature of Forest Ridge is "The Club." This extraordinary reception and conference center is beautifully appointed with ornate chandeliers soaring from the 20 foot ceilings, oversized columns, floor to ceiling windows and marble flooring, perfect for banquet events. Additionally "The Club" features a 36 seat cinema theater,... read more

Location details

9706 Smoky Ridge Way, Karns, TN, 37931, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.0975 reviews
Select a rating
Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter Quiet neighborhood and clean streets. The front desk and maintenance workers have all been responsive and helpful We have loved our quaint residence that really feels like a home. 

Business response:

We are pleased to receive your vote of confidence! Thank you. 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter Living at Forest Ridge this past year, for me, has been an awesome experience. I have no complaints! :) Wonderfully safe community. My children love it and my family loves it. 

Business response:

We appreciate your acknowledgment of our top-notch community! If we can do anything for you, please let us know. 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter I’ve lived here almost two years and the first year was hard to communicate with the office or get ahold of anyone at all. This year it’s like a 180 has been done. ALL of the people in the office have been extremely kind and helpful with any needs or questions I may have. Especially Hope. The property is always kept in pristine condition and feels safe and quiet most of the time. The only thing I will say is that the trash dumpster is closed quite often from it being overfilled- at least a couple times a mont... read more

Business response:

We are truly honored that you hold our community in such high esteem! Thank you for letting us know. 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter My resident experience has always been wonderful. I have never had any issues or problems. The customer service here is always the best. That's one of the reasons that I am still here. 

Business response:

It is a lovely day when we know a resident is truly comfortable and satisfied in their living experience here. Thank you! 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter We're concerned that people who don't live here are using the trash dump as their own (including leaving large objects and furniture). Since our trash rates have increased, it hardly seems fair. 

Business response:

Thank you for bringing this to our attention. We completely understand your concerns about unauthorized use of the trash area. Please know that we are actively exploring solutions, including improved signage, increased monitoring, and potential access restrictions to help prevent non-resident use. In the meantime, we encourage residents to report any suspicious activity so we can address it promptly.Your feedback is valuable, and we're committed to maintaining a clean, fair, and well-maintained environment for everyone who l... read more

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter We had a super fast and easy move in! When we arrived everything was as described. The office staff are great and the maintenance people are fast and efficient. 

Business response:

Thank you for the kind review! We are so glad to hear about your positive experience moving into Forest Ridge Apartments. Our team strives to make the move-in process smooth and efficient, and we appreciate your feedback on the office staff and maintenance team. 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter Had to change movers/move-in date 3x. Checked apartment the day before just to find it completely filthy. Walls stained from previous renters furniture & God knows what else. Dishwasher had rust/junk at the bottom & something spilled that sat for a while between fridge & counter. Also dead/live spiders & webs everywhere. Refused to clean or paint. Contacted corporate which made them clean&paint. Moved in & still had to scrub it from top to bottom. Only thing done was dishwasher run & spray paint over biggest ... read more

Business response:

Neidaly, we greatly appreciate your feedback on your living experiences so far, as we work hard to maintain clean and inviting homes for our residents. With that said, we recognize that there is always room for improvement, and we are eager to help restore your confidence in our management team as soon as possible. At your earliest convenience, please stop by our leasing office or give us a call for further assistance. Thank you. 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter Just need a lot of work. They need a new landscaping crew, we pay for pest control but they haven’t came through once since I been here. So there is lots of bugs because they don’t even come and cut the grass like they should. 

Business response:

Thank you, Nicholas, for letting us know about these areas of our community that need our attention. We are eager to schedule any pest control services and ensure the grounds crew stays on top of our attractive landscaping, and we appreciate the heads-up! Please contact our office directly to schedule. 

Realpage A.'s profile image
Realpage A. 
a month ago

Verified Renter Move in process was a little complicated since everything is online but Bradley was super helpful every step of the way. The community is great! Planning to stay here for awhile. 

Business response:

Thank you for the kind review! We're glad to hear you had a positive move-in experience and that Bradley was able to assist you. We're also happy to hear you're enjoying the community at Forest Ridge Apartments. 

Frequently asked questions about Forest Ridge Apartments

How is Forest Ridge Apartments rated?

Forest Ridge Apartments has a 4 star rating with 975 reviews. 

When is Forest Ridge Apartments open?

Forest Ridge Apartments is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com