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Ford of Orange

4.0

About this business

ford dealership used cars 

Location details

1350 W Katella Ave, Orange, CA, 92867, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.01,002 reviews
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Aleca Sayler's profile image
Aleca Sayler 
5 years ago

Do not go to this dealership! These people are crooks and I am not the first one to have said it. They are trying to make money off a young girl who just bought her first new car. 2,000 miles and it breaks down and somehow that’s not covered under warranty. Disgusting. 

Sid Brumfield's profile image
Sid Brumfield 
5 years ago

11-2019. Very unhappy with this dealership I was told that they could match their competitors prices. After sending Jessie ( salesman I spoke to on phone) proof of advertised car at other dealership he led me to believe he could match it or beat it. After a couple hours I received a call from a young woman acting as internet manager she called me to entice me to come down soon due to low inventory After driving all the way there I was told Jessie was busy and I worked with his partner who knew nothing about our arrangement. ... read more

Brett Swindle's profile image
Brett Swindle 
recommend  Recommended
5 years ago

Genuine Ford parts and service but...customer service is a bit lacking. This particular dealer has had my car (2014 Ford Escape) for just over 2 weeks and if it weren’t for me calling I wouldn’t know what the status of my car is...not once has anyone from the Service Dept. called me to let me know what’s going on with my car. 

Gregory Fuller's profile image
Gregory Fuller 
recommend  Recommended
5 years ago

Ross kept me informed ever step of the way. Thank you Ross. 

Albert Martinez's profile image
Albert Martinez 
recommend  Recommended
5 years ago

Edgar did a great job was on time and my car was clean and ready when he said it was going to be great job 

Theresa McNaughton's profile image
Theresa McNaughton 
recommend  Recommended
5 years ago

Amazing service William kept me informed every step of the way. Answered all my questions and made sure I was satisfied with the repairs on my car. He listened to my concerns and made sure and followed up on them. Thank you again William 

Olivia Romero's profile image
Olivia Romero 
recommend  Recommended
5 years ago

Always so nice and quick! 

Kevin Taylor's profile image
Kevin Taylor 
5 years ago

This place is an absolute joke. I turned my truck into the service department for a few items. I have an extended warranty and if the vehicle has to stay over night, I am supposed to be supplied with a rental car. I called around 4pm and the service consultant didn’t call me back until after 5:30 to let me know that the truck needs to stay over night and there are no loaner vehicles available. Needless to say I don’t have a ride home or to work the next day. Nobody cares, and the service is horrible at best. Last time I take... read more

Tona Cornelius's profile image
Tona Cornelius 
recommend  Recommended
5 years ago

Ford of Orange keeps great service records and is mindful of which repairs are truly necessary and what is anticipatory or more of a maintenance. Thank you Junior for taking care of the recall work on our Ford Focus! 

Frequently asked questions about Ford of Orange

How is Ford of Orange rated?

Ford of Orange has a 4 star rating with 1,002 reviews. 

When is Ford of Orange open?

Ford of Orange is open now. It will close at 9:00 p.m.  

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