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FNBO
- Finance
- Erie, CO
About this business
Location details
2075 E Baseline Rd, CO-7, Erie, CO, 80516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Haven’t used too much credit through them. But so far the little things I have with. My experience has be okay. I’ll give 4 stars
Business response:
Ricarrdio, we're glad to hear that everything is working well for you! Thanks for the 4 star review. If you have any questions or concerns, you can always give us a call at 888-530-3626 and our Specialists will be happy to help.
WORST CREDIT CARD COMPANY EVERRRRRR!!!! They lowered my limit on one card and 2 months later lowered my limit on the other card to the point where my credit score took a dive. What's crazy is while they were lowering my limits my other credit card limits were increased. My score was better when they lowered my limits than it was when I got the cards. THEY MESS UP PEOPLE CREDIT SCORES! I am in the middle of buying a home and they took my limit down to $*** availability. I was NEVER late with a payment and I paid more than the... read more
Business response:
We are sorry to hear that our services do not meet your expectations and appreciate you taking the time to bring your concerns to our attention. There are many reasons an account's credit limit may be decreased, and if the decision is made to decrease the account's limit, a letter will be mailed to the address on file listing the factors that led to the decision. If you have questions, or do not receive the letter, you can always give us a call at 888-530-3626 and our Specialists will be happy to help.
WORST CREDIT CARD COMPANY EVERRRRRR!!!! They lowered my limit on one card and 2 months later lowered my limit on the other card to the point where my credit score took a dive. What's crazy is while they were lowering my limits my other credit card limits were increased. My score was better when they lowered my limits than it was when I got the cards. THEY MESS UP PEOPLE CREDIT SCORES! I am in the middle of buying a home and they took my limit down to $*** availability. I was NEVER late with a payment and I paid more than the... read more
Business response:
We are sorry to hear that our services do not meet your expectations and appreciate you taking the time to bring your concerns to our attention. There are many reasons an account's credit limit may be decreased, and if the decision is made to decrease the account's limit, a letter will be mailed to the address on file listing the factors that led to the decision. If you have questions, or do not receive the letter, you can always give us a call at 888-530-3626 and our Specialists will be happy to help.
I gotta say I see a lot of Negative reviews but , my experience has been Greatttttt I was recently scammed & I explained the whole situation & did the dispute my Issue has been Positively Resolved & the person whom I spoke to was real helpful & understanding.
Business response:
Alisa, we're glad to hear that you received great service for your dispute! Thanks for the 5 star review. If you ever have other questions or concerns, you can always give us a call at 888-530-3626 and we'd be happy to help!
I gotta say I see a lot of Negative reviews but , my experience has been Greatttttt I was recently scammed & I explained the whole situation & did the dispute my Issue has been Positively Resolved & the person whom I spoke to was real helpful & understanding.
Business response:
Alisa, we're glad to hear that you received great service for your dispute! Thanks for the 5 star review. If you ever have other questions or concerns, you can always give us a call at 888-530-3626 and we'd be happy to help!
I would never again choose this company for a business account! We are a small, woman-owned business and have used FNBO for 6 years. When my business partner’s debit card expired in October she had to wait 6 weeks for a replacement. We assumed it was a fluke. It was not. Mine expired in February. Today is the last day of March and I have spent hours trying to get a new card. I’ve gone to the local branches to talk to people in person. I’ve talked to both Peter and Kevin in customer service. Each time I’m told the card will b... read more
Business response:
Susan, we appreciate you taking the time to bring your concerns to our attention, and are sorry to hear about the service you received. Unfortunately, we are unable to assist in resolving this issue via this method of communication. However, if you still have not received your card and would like to see what solutions we may have available, you can give us a call at 800-652-5613 and we'd be happy to help further.
I would never again choose this company for a business account! We are a small, woman-owned business and have used FNBO for 6 years. When my business partner’s debit card expired in October she had to wait 6 weeks for a replacement. We assumed it was a fluke. It was not. Mine expired in February. Today is the last day of March and I have spent hours trying to get a new card. I’ve gone to the local branches to talk to people in person. I’ve talked to both Peter and Kevin in customer service. Each time I’m told the card will b... read more
Business response:
Susan, we appreciate you taking the time to bring your concerns to our attention, and are sorry to hear about the service you received. Unfortunately, we are unable to assist in resolving this issue via this method of communication. However, if you still have not received your card and would like to see what solutions we may have available, you can give us a call at 800-652-5613 and we'd be happy to help further.
Horrible. Highly recommend to AVOID this bank at all costs. No regard for the promotions they offer for their customers. Applied for a credit card with a specific promotion within their partner companies MGM. The partner company confirmed that was the correct promotion and to contact FNBO to sort out the issue to determine why it was not applied correctly. The bank is refusing to sort it out and saying it wasn’t applied correctly so they cannot help me out. The agent at FNBO looked up the promotion to ensure it was with MGM.... read more
Horrible. Highly recommend to AVOID this bank at all costs. No regard for the promotions they offer for their customers. Applied for a credit card with a specific promotion within their partner companies MGM. The partner company confirmed that was the correct promotion and to contact FNBO to sort out the issue to determine why it was not applied correctly. The bank is refusing to sort it out and saying it wasn’t applied correctly so they cannot help me out. The agent at FNBO looked up the promotion to ensure it was with MGM.... read more
Frequently asked questions about FNBO
How is FNBO rated?
FNBO has a 1.4 star rating with 136 reviews.
When is FNBO open?
FNBO is closed now. It will open on Monday at 9:00 a.m.
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