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FNBO
- Finance
- Erie, CO
About this business
First National Bank of Omaha is proud to serve Erie and offers personal, business, commercial, and wealth solutions with branch, mobile and online banking for checking, loans, mortgages, and more. We're the Great Big Small Bank and by remaining fiercely independent and family-owned, we make decisions based on what's best for you. Always. Your success is our success and why we've been in business for more than 160 years. Whether you're looking to open a checking account, buy a home or finance your business we're here to help ... read more
Location details
2075 E Baseline Rd, CO-7, Erie, CO, 80516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
My credit card was randomly cancelled because they thought that I was dead. I checked with my own bank, Social Security and local funeral homes and NOT ONE OF THEM had ANY notification re: my death. They just decided to close my account based on WHAT I don't know When I called to get my questions answered was tolt that I had to send documents to prove I was alive. I asked CAN YOU PROVE I AM DEAD???? ****************************** I have decided that I WILL NEVER USE THIS BANK again ever and would advise everyone else to do t... read more
Business response:
Sandra, we appreciate you for taking the time to voice your concerns. We're sorry your account was closed and understand how frustrating this must be. We'd hate to lose you as a valuable customer. Please allow us a chance to look into your account. Can you contact us at **********************************?
It's the worst bank I've ever had a card from they will shut your card off randomly without calling you I've been apart of this bank for 5 years and was treated terrible "2nd class citizen" so do not under any circumstances use that card as a back up cause it wil fail when you call to ask for help if you are in a pinch they will get back to you in a few day when they feel like it DO NOT GET ONE YOU WILL REGRET IT
Business response:
Oh no! Mr. ******, we are sorry to hear you aren't satisfied with your recent experience. Customer service is very important to us. We want to change your mind about us and improve your experience. Can you please contact us at ********************************?
Horrible company. Closed my acct they said I had too many inquiries on my credit this year. I explained I had bought 2 new cars and an RV. But that did not matter. Worst credit card ever
Business response:
Fred, thank you for sharing your feedback. We're sorry your account was closed. Please know we value your opinions, and we take all correspondence seriously. We will make sure to pass this feedback on to our credit team.
***************************** They offered 25,000 Sun Country air miles if you charge $1,500 with their FNBO Sun Country card within 90 days. I spent the required amount within the required time and FNBO refused to honor their promotion. Spoke to many FNBO employees at many levels and all of them refused to honor their promotion. This is an outright scam! This is not an honorable company and they totally misrepresent their special offer to lure consumers to get their credit card, charge $1,500 and pay an Annual Fee. When you... read more
Business response:
Gary, we appreciate you for taking the time to voice your concerns. We have looked into your account, and we would like to discuss updates on this matter with you. Can you please call us at ************?
This bank decided to close my business Credit card account after requesting documents that i paid to get notarized and summited as they requested. POOR CUSTOMER SERVICE Waste of time and cost me alot of money while conducting business down in Cancun Mexico. Absolutely unreasonable and unethical and the Fraud department is ********* uneducated about business.
Business response:
Chris, we appreciate you for taking the time to voice your concerns. We're sorry to hear your account was closed. We would like the chance to look into this. Can you please email us at ****************?
This bank decided to close my account after I inquired about using my rewards points at a car dealership. The rewards program would double the amount of the rewards I have accumulated when used at a ***** dealership. I have had many credit cards for decades with perfect payment records and have never experienced something so underhanded as this. I had accumulated almost $70 and this is what they do. This done by a corporation is tantamount to bullying and deception. I wonder if they just don't like minorities.
Business response:
John, thank you for reaching out to us. We're sorry to hear your account was closed and apologize for any inconvenience this has caused you. We would like the opportunity to look into this for you. Can you please contact us at ********************************?
THIS IS A HORRIBLE PLACE THE HAVE A CREDIT CARD!!!!!!! THEY CANCEL IT WITHOUT ANY NOTICE OR CARE IN THE WORLD TO YOU OR YOUR LIFE. IT IS RIGHT BEFORE MY DAUGHTERS BIRTHDAY AND THE HOLIDAYS AND THEY CANCELLED IT, THEY DIDN'T OFFER ANY HELP JUST READ ME THEIR SCRIPT OF WHY THEY CAN CANCEL WHENEVER THEY FEEL LIKE IT. AND ALL THE POINTS YOU RACK UP AND VOIIDED, NO REFUND, NO APPLYING TO YOUR OUTSTANDING BALANCE. JUST GONE I HAVE HAD THIS CARD SINCE 2017, NEVER MISSED A PAYMENT AND ALWAYS PAID OVER THE MINIMUM. THEY *********... read more
Business response:
Valerie, thank you for reaching out to us. We're sorry your account was closed and apologize for the inconvenience this has caused you. We value your opinions, and we take all correspondence seriously. We will make sure to pass this feedback on.
I opened a credit card with First National Bank of Omaha approximately 2 months ago. I used the card several times and each time was a problem (I should have seen this coming). I attempted to log in to make a payment and when I did so I was locked out. I have called several times to resolve the situation as this has now been flagged as high risk on my credit report. The consistently tell me they will get back to me and never do, I have asked to speak with a supervisor and they refuse my request. This whole process has been e... read more
Business response:
Brandon, we appreciate you for taking the time to voice your concerns. We're sorry to hear you aren't satisfied with your recent experience. We'd like the opportunity to look into this. Can you please email us at ****************?
Scam alert here for a terrible business operation. After having a credit card with this organization for a year plus, they sent a letter to cancel the account for no reason. Account had a credit balance, was paid on-time, every time and never missed a payment. Their own service center confirmed that they regularly cancel accounts and that my information was correct. Unbelievable!
Business response:
Eric, we appreciate you for taking the time to voice your concerns. We're sorry to hear your account was closed. We'd be glad to look into this for you. Can you please contact us at ************ or ****************?
Frequently asked questions about FNBO
How is FNBO rated?
FNBO has a 1.4 star rating with 131 reviews.
When is FNBO open?
FNBO is closed now. It will open tomorrow at 9:00 a.m.
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