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FNBO
- Finance
- Erie, CO
About this business
First National Bank of Omaha is proud to serve Erie and offers personal, business, commercial, and wealth solutions with branch, mobile and online banking for checking, loans, mortgages, and more. We're the Great Big Small Bank and by remaining fiercely independent and family-owned, we make decisions based on what's best for you. Always. Your success is our success and why we've been in business for more than 160 years. Whether you're looking to open a checking account, buy a home or finance your business we're here to help ... read more
Location details
2075 E Baseline Rd, CO-7, Erie, CO, 80516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Every time you make a payment online, they ask for payment source, instead of like everyone else have it static. So if you miss a number, they charge you $35. That is 100% free money for them, as the bank that refused the payment does not charge them anything. FNBO has it that way so you may make a possible mistake and rip you off.
Business response:
Paul, we are sorry to hear that our services do not meet your expectations, and appreciate you taking the time to bring your concerns to our attention. When making payments online, the most recently used payment information will be saved to your Online Banking profile. The only time payment information is removed is if a payment using a new routing and account number posts to your account, or you have contacted us to request that the saved information be deleted, which is usually the result of a returned payment. Per the ter... read more
I applied for FNBO MGM rewards card. Used it for one month and the last charge was for $7240 which the card declined. When I called in I was told that I need to send them bautorized copies of my driver license, social security card and a pay stub. The nex day I called after sendung in the documents I was told that the vard was alreadt closed and that I should not be provided wuth any reason as that was their decision to close the account without any reason. I paid $150 for the naotary fees and my miney has been wasted becaus... read more
Business response:
Marieta, we're sorry to hear that our services do not meet your expectations, and appreciate you taking the time to bring your concerns to our attention. Per the terms of your cardmember agreement, an account may be closed by the bank at any time. If the decision is made to close an account, a letter is mailed explaining the factors that led to the decision. If you have additional questions, or do not receive this letter, you can always give us a call at 800-877-7408 and our Specialists will be happy to help.
I have their MGM world MasterCard credit card and randomly they will hold payments for 2 weeks before releasing credit. The money comes out of my bank the day I make the electronic transfer. FNBO can’t tell me why this occurs only that it is at their discretion. Told me that if I don’t like it, I should take my credit card business someplace else. I put $80k worth of charges on this card last year but I guess my business is not important to them. Avoid FNBO as they seem to run their business with contempt for the customer.
I had a terrible experience with FNBO recently. I paid Expedia for services not provided. I disputed charges and was giving credit. But then bank had a nerve to charge me again for services I paid and was not provided . I called 3 times. Last one was a man who absolutely was agree with my situation but said they couldn't do anything. Before that I was simply disconnected. Most important first time I called- very rude women just told me several times you have to resolve your issue on your own and eventually hanged up on me. W... read more
Business response:
Elena, we're sorry to hear that our services do not meet your expectations and appreciate you taking the time to bring your concerns to our attention. To look into a disputed charge further, and see what options may be available for a dispute, you can give us a call at 888-238-5070 and our Specialists will be happy to help.
Terrible service on this MasterCard. I applied for this to get the Amtrak rewards but it's been a nightmare. They took more out of my checking account than the balance due this month. I asked about this on two different occasions. The first person said that it is a mistake and she will "look into it," but I never heard anything back. The second person said that it's normal to do that, I told him the last person said otherwise, he insisted that I never spoke with anyone else. Also, the website won't show the credit and that I... read more
Business response:
Rick, we're sorry to hear that our services do not meet your expectations, and appreciate you taking the time to bring your concerns to our attention. To see what happened, and what options we may have available, you can give us a call at 888-530-3626, or submit a secure message after logging into your account from our full website.
A zero interest credit card for one year turned out to for three months. Called them only for them to only on balance transfers. Next call the manager said there was no such card. I sent the full payment to them, the money came out of my account but did not post to the credit card for TWO WEEKS. Worst credit card I have had in forty years of credit cards. They are a complete scam how they are allowed to get away with this is disgusting. It is not loosing a couple hundred dollars that is maddening it is the lying. Ian S. ( It... read more
Business response:
Ian, we're sorry to hear that our services do not meet your expectations, and appreciate you taking the time to bring your concerns to our attention. All payments post to credit cards in the same timeframe. If a payment is scheduled or received before 5 PM CST on a business day, it will post to the account the same day. A payment scheduled or received after 5 PM CST, but before the 11:59 PM CST cut-off time, or on a non-business day, it will post to the account the first business day following and will be back-dated to when ... read more
Haven’t used too much credit through them. But so far the little things I have with. My experience has be okay. I’ll give 4 stars
Business response:
Ricarrdio, we're glad to hear that everything is working well for you! Thanks for the 4 star review. If you have any questions or concerns, you can always give us a call at 888-530-3626 and our Specialists will be happy to help.
WORST CREDIT CARD COMPANY EVERRRRRR!!!! They lowered my limit on one card and 2 months later lowered my limit on the other card to the point where my credit score took a dive. What's crazy is while they were lowering my limits my other credit card limits were increased. My score was better when they lowered my limits than it was when I got the cards. THEY MESS UP PEOPLE CREDIT SCORES! I am in the middle of buying a home and they took my limit down to $*** availability. I was NEVER late with a payment and I paid more than the... read more
Business response:
We are sorry to hear that our services do not meet your expectations and appreciate you taking the time to bring your concerns to our attention. There are many reasons an account's credit limit may be decreased, and if the decision is made to decrease the account's limit, a letter will be mailed to the address on file listing the factors that led to the decision. If you have questions, or do not receive the letter, you can always give us a call at 888-530-3626 and our Specialists will be happy to help.
I gotta say I see a lot of Negative reviews but , my experience has been Greatttttt I was recently scammed & I explained the whole situation & did the dispute my Issue has been Positively Resolved & the person whom I spoke to was real helpful & understanding.
Business response:
Alisa, we're glad to hear that you received great service for your dispute! Thanks for the 5 star review. If you ever have other questions or concerns, you can always give us a call at 888-530-3626 and we'd be happy to help!
Frequently asked questions about FNBO
How is FNBO rated?
FNBO has a 1.4 star rating with 131 reviews.
When is FNBO open?
FNBO is closed now. It will open tomorrow at 9:00 a.m.
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