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FNBO
- Finance
- Erie, CO
About this business
First National Bank of Omaha is proud to serve Erie and offers personal, business, commercial, and wealth solutions with branch, mobile and online banking for checking, loans, mortgages, and more. We're the Great Big Small Bank and by remaining fiercely independent and family-owned, we make decisions based on what's best for you. Always. Your success is our success and why we've been in business for more than 160 years. Whether you're looking to open a checking account, buy a home or finance your business we're here to help ... read more
Location details
2075 E Baseline Rd, CO-7, Erie, CO, 80516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I am disgusted at how they treat their customers. They illegally charged an account AFTER I closed it. They refuse to refund me and say I have to call back in 6 months to get the money back. They need to be shut down for illegally charging customers.
Business response:
We're sorry to hear about the service you received, and appreciate you taking the time to bring your concerns to our attention. So that we can look into this further, and see what options we may have available, can you give us a call at 888-530-3626 or submit a secure message after logging into your account from our full website?
I’ve been a customer with FNBO since 1978. I was recently informed that I need to change my account number because of their acquisition of Western States Bank resulting in some duplicate account numbers. I need to advise my depositors including Social Security and military retirement and my “bill pay” accounts of the change. At age 85 I think thy need to make an exception rather than requiring me to jump through hoops. FNBO is older than Western States. Why my account? I’ve complained to FNBO but received no sympathy.
Business response:
Louis, we appreciate you taking the time to bring your concerns to our attention, and you may rest assured that they have been shared appropriately. As part of the conversion process, a customer's routing and/or account number may change, and the customer would need to contact any necessary merchants or institutions to notify them of the updated information. Unfortunately, we are unable to reach out on behalf of the customer, and we regret any inconvenience this may cause. If you have any other questions or concerns, you can... read more
Had a card with FNBO for almost 9 years and was never late or went of the limit and all of a sudden they raised the interest to a ridiculous rate. Paid off and closed account, took a hit on my report just to get away from FNBO. Wish I never opened the account in the first place!
Been with FNBO credit card for over a decade. Always thought it was the best. But that was a years back. I have NEVER missed a payment, paid MORE than the minimum, paid EARLY and have a perfect credit rating. When COVID hit, I did create more debt, but still kept my payments perfectly as well. Today I get a letter that my interest is increasing dramatically, and they also quote a completely incorrect credit score. (They are known for that.) I called today and the rep told me if I don't like it cancel the card. And when I ask... read more
The worst with Milli Bank. They don't answer there phone. I can't even close the account. I destroyed their card. They put restrictions on the account and I didn't even put money on the account. Thank God for that. Do not open an account with Milli.
Business response:
Lane, we appreciate you taking the time to bring your concerns to our attention, and you may be assured that they have been shared appropriately. While Milli is a division of FNBO, we are not able to assist with questions, requests, or concerns about their services. To assist you further, and see what options might be available, you can reach out to Milli at support@milli.bank, or use the Milli app chat.
Hac P*** Case number ***** Account number ending in 5691 I have been dealing with this issue since April 2023. I reported my card was charged incorrectly for $1134.98 at circa in Las Vegas on march 29 2023. I received a letter stating that the charges are correct and proof was attached. How is the charge correct when the name on the Circa folio and invoice is not even my name? I stayed for 1 night and the room number isn’t even correct. The folio has the name of a Kevin Erwin. I booked my room under my name and didn’t even u... read more
Business response:
Hac, we're sorry to hear that our services have not met your expectations, and appreciate you taking the time to bring your concerns to our attention. Unfortunately, we are unable to provide assistance with questions or concerns regarding an investigation via this method of communication. To assist you further, you can give us a call at 888-238-5070, and our Specialists will be happy to help. We regret any inconvenience this may cause.
I opened a Savings Account with MILLI Bank app (FNBO) on 8/3/2023. In was told I would receive a Debit card within 7 to 14 days. It has been 32 days and still no Debit card. I tried to close the Milli Bank Savings Account. The person acted like they had never closed an account before. They had to look up how to close an account. In have been in a chat now for over 45 minutes with Jessie, she is active but not responding to my chat. Terrible bank service!!! DO NOT activate any accounts with MILLI Bank! I am glad I only deposi... read more
Business response:
Ron, we're sorry to hear about your negative experience. While Milli is a division of FNBO, we are unable to assist with any questions, requests, or concerns about Milli or its services. Please reach out to them directly at support@milli.bank, or in the Milli app chat. We apologize for any inconvenience this may cause.
I’ve had so many problems with this banks debit card and funds being removed in a timely matter! This bank has removed funds from my account days almost week later after shown pending on their end and when I call to ask why I’m negative and they always say old charges and I feel like they are over charging me because it’s hard for me to keep track of money going out of this account into two other accounts then my spending for a whole week on top of that and I don’t think it should take a week to pull funds unless that person... read more
Business response:
Sasha, we're sorry to hear that our services have not met your expectations, and appreciate you taking the time to bring your concerns to our attention. Please keep in mind that the amount of time a transaction remains in a pending status, and the exact amount of a pending charge is determined by the merchant, and not FNBO. However, to look into the other issues you are experiencing, you can give us a call at 800-642-0014, or submit a secure message after logging into your account from our full website, and our Specialists w... read more
I told them not to pay they did anyway now not solving the dispute….just giving me the runaround….emailed them the documents and faxed to the number they gave me and then say they didn’t receive
Business response:
Clint, we're sorry to hear that our services have not met your expectations. To look into your dispute, and see what options we may have available, you can give us a call at 888-238-5070 and our Specialists will be happy to help.
Frequently asked questions about FNBO
How is FNBO rated?
FNBO has a 1.4 star rating with 131 reviews.
When is FNBO open?
FNBO is closed now. It will open tomorrow at 9:00 a.m.
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