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Flanders Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Hampton Bays, NY
About this business
At Flanders, Service is at the heart of everything we do. We’re committed to your comfort, 24-hours a day, all year round. Every member of the Flanders service team is fully vetted, up to date on the latest service techniques and equipment, professional, respectful and courteous at all times. At Flanders, we hold ourselves to the highest of standards, and have since 1954.
Location details
219 W Montauk Hwy, Hampton Bays, NY, 11946, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This company is now under Enercare. We signed up for a maintenance plan. They missed an appointment for a furnace tuneup. When I asked for a refund of what we'd paid because we didn't get the service they said we're paying for an insurance plan, not a service. It was very complicated to get off the plan and we lost $130. In addition they lost all our records during the transition. We had them come to fix a broken control panel that was put on 5 years ago when we'd replaced a furnace. We asked for a simpler thermostat. After ... read more
Business response:
We regret that you feel that we were not able to provide the service needed and would like to look into this matter. Please contact us at ***************@ServiceExperts.com with the full name on the account, your address, and a phone number where we can reach you.
Advantage Program is a scam. You will never be done owing them money. The salesman will present it as if it is a service contract. It is not. It is a lease (rent) program. I need a lawyer. They want to charge me 15k and take back their equipment. They have performed no maintenance other than a filter change in the last three years. They've stood me up twice for scheduled maintenance. Service Experts is a racketeering enterprise. Don't do business with Strand Brothers. Oh, if y'all read this don't even bother replying! Don't ... read more
Stark Air caught my house on FIRE!!!!!! I used there service and there tech crossed the poles on my unit causing a fire in my living room . They hired there own electrician to follow up and he determined my electrical system was in perfect working order and that they were to blame. They have offer me a bill for over 16,000.00 to replace the unit and are blaming me citing this was my fault due to my units age. This company has offered no good faith towards making this right. I have now been with out working AC for over 3 days... read more
Business response:
Hello Mr. ****** - We understand the General Manager is working with you to resolve this unfortunate incident. If you need further help, please email us at ***************@ServiceExperts.com and we will work with you to resolve your concerns.
AC stopped working 5pm July 5 2022 , triple digit heat . Calverley service experts did come out that night , charged me $422 for a capacitor . At the time did'nt have much choice . The next day did some researching on actual brand and part number , I could have gotten the exact capacitor easily at multiple HVAC part dealers for under $160 .
Business response:
We understand how frustrating HVAC expenses can be. All pricing includes our 100% Satisfaction Guarantee for 365 days as well as 24/7/365 support. We apologize for any confusion. Thank you.
Service was provided by Mike and Oscar from the Northeast San Antonio location. My AC had started blowing warm air. Icalled and help arrived an hour later. Mike and Oscar performed a complete inspection including going up into the really hot attic. They diagnosed the problem and provided a reasonable estimate which I accepted. Oscar was back an hour later with the part he needed, crawled up into that hot attic, then outside into more heat and within an hour, the cool air returned to my home. Oscar is the warmest (no pun inte... read more
Business response:
****** - We are glad to hear that we were able to take care of your problem and look forward to continuing to do business with you in the future!
took out old air unit put in new one hasnt worked right since,called to have someone come about 7 times now and still they theres nothing wrong with the unit,says its a problem with insulation and now their trying to charge me for that even though i told them the old unit worked to keep my house cool all the time this new one does not.....
Business response:
***** - We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
So our home AC stopped working at 9PM on June 30th. I left a message for someone to call me the next morning. So someone called me at 7:00 am and told me that they were sending me a Tech around 10:00. I was working but my husband was home. Not only the Tech arrived so did a salesperson. After inspecting the unit they told my husband that we needed a new AC unit because the unit we have is junk. So my husband sees that the Sales person starts measuring and he said I need to call my wife because this unit is only 1 year old th... read more
Business response:
******* - We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
San Antonio Air, sold me a 2017 unit in 2021, They lead me to believe that they were selling me a new unit! Also, i didn't find out about this until, i had 2 call County Wide air, because they kept saying they would come out but, failed 2 show up each time, County Wide really saved me. Also, i found out that San Antonio Air didn't install the unit properly & could emit carbon monoxide! I went to 2 different locations 2 talk to a manager & they have moved out! Address unknown. I am trying 2 get a new address so i can serve th... read more
Business response:
Hello ***, We appreciate you taking the time to bring this to our attention. We want everyone one of our customers to have the best experience possible. If you would like, please send us an email at ***************@serviceexperts.com with your full name on the account, address, and phone number so we can research this and reach out to you.
I've done business with this company for some time now, and have always been pleased with the out come. My personal opinion is you couldn't ask for better people to do business with. I have had two furnaces, central air, hot water heater and just recently some plumbing work done and couldn't be more pleased with the outcome.
Business response:
We appreciate your business and look forward to our continued relationship!
Frequently asked questions about Flanders Heating & Air Conditioning
How is Flanders Heating & Air Conditioning rated?
Flanders Heating & Air Conditioning has a 3.7 star rating with 1,172 reviews.
When is Flanders Heating & Air Conditioning open?
Flanders Heating & Air Conditioning is closed now. It will open tomorrow at 8:00 a.m.
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