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Flanders Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Hampton Bays, NY
About this business
At Flanders, Service is at the heart of everything we do. We’re committed to your comfort, 24-hours a day, all year round. Every member of the Flanders service team is fully vetted, up to date on the latest service techniques and equipment, professional, respectful and courteous at all times. At Flanders, we hold ourselves to the highest of standards, and have since 1954.
Location details
219 W Montauk Hwy, Hampton Bays, NY, 11946, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The customer service with this company is outstanding! I'm very pleased with my Bosch HVAC system. Tech's are very professional and explained everything in detail. Thanks so much Service Experts. Ale. D
Business response:
Thank you for choosing us to make sure your system is ready to keep you comfortable all season long!
A horrible experience over a week with the plumbing area. On 8/15, they came to tighten our kitchen faucet. Young man came our, tightened it and was very polite and said he was not going to charge us. Later that night when we went to clean up the kitchen, water was pouring out from underneath the sink. We called back to the company and were told they would send someone out the next morning between 8 and 9 am. At 9:30, when no one had shown, we called for an update. They said the technician called and we didn't answer so they... read more
Business response:
***** - We apologize for your experience and would like to look into your situation. Please contact us at ***************@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Bought our hvac unit from them, should have shopped around that was my fault. Unit is approx 4 years old. Unit was not working, tech came out and said there was a leak. He did a repair to the leak. The cost for that was 888.00 At that time I asked the tech how do you know what you did will work. I then asked them to come back and follow up to be sure unit is not leaking. The came back in about a month and said everything was fine. A week later the unit wasn't working again. They came back out and sure enough the unit was lea... read more
Business response:
Today most service companies employ "flat rate" pricing. Breaking down the cost is not easily done on a job by job basis because each flat rate price reflects that costs and time for that specific repair. But, flat rate pricing also protects the customer by ensuring one fair price regardless of how long it takes for the repair. In home service pricing reflects a wide range of costs that are incurred by the service company, including: drive-time, fuel, shop costs, labor, materials, insurance, vehicle cost, training, technical... read more
I have had a commercial HVAC maintenance contract with Service Experts for over a year and do not recommend doing business with this company! In the middle of July 2022, we had called to have our summer maintenance performed and have the unit inspected because of cooling issues. The technician "cleaned" the coils, checked the freon levels, and changed the filter. This did not improve the cooling issues on a 90-100F day and today we attempted to have the issue resolved. It has been unbearably hot on these days. I decided to i... read more
Business response:
Our General Manager is in contact with you regarding this situation. Please contact us at ***************@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you.
We had the good fortune to find Strand Brothers of Austin TX in 2021 when we had a massive water leak and had no idea where it was. We contacted another plumber first who quoted us $6,000 to dig up the entire front lawn to locate the leak. Flabbergasted, I looked online for a 2nd opinion. I found Strand Brothers and made appointment. The rep arrived on time following all COVID protocols. I explained the water leak problem. He said he will look around to see if he can find the leak by walking the property. I kid you not: Less... read more
Business response:
We are proud to be your trusted partner for all of your HVAC and plumbing needs!
Absolutely despicable experience with this company. Our AC unit stopped running in the heat of summer and we called for service. The first red flag was that the technician showed up with a salesman in tow. The technician poked around our fuse box and furnace before even looking at the AC unit. After about 30 minutes, he eventually opened the AC, and did a cursory inspection before telling us his diagnosis. He stated that we had a bad control board in our furnace (lie #1) and that it would need to be replaced. He then stated ... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ***************@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
During the current heatwave I had an AC that stopped cooling. I called Service Experts Heating & Air Conditioning (Calverley) in Ft. Worth. They diagnosed the problem as a defective capacitor. The price for the service call, capacitor and installation was $400. The installation took approximately 20 minutes. I kept the defective capacitor and later checked the retail price. It turned out to be $20 to $25. Having been an industrial engineer and cost analysist, I can say that the fair and reasonable price for the total repair ... read more
Business response:
We understand how frustrating HVAC expenses can be and apologize if we did not do a better job of explaining our prices. All pricing includes our 100% Satisfaction Guarantee for 365 days as well as 24/7/365 support. We apologize for any confusion. Thank you.
They showed up when they said they would, diagnosed the problem, sourced a solution, ordered the main board for my unit, and gave me a time frame for completion. Everything worked out as they had promised. Their technician Aaron, was excellent and completed the repair in the time frame scheduled. I'm very happy with the work done and their company response and performance.
Business response:
We appreciate your business and thank you for this great review!
Most respectful and knowledgeable technicians I've ever dealt with. They have never tried to talk me into buying equipment I do not require and they always respond promptly when there iss an issue with my equipment.. The level of respect that they show while in my home makes them top notch in my opinion. Lobe this company.
Business response:
We are proud to be your trusted partner for all of your HVAC needs!
Frequently asked questions about Flanders Heating & Air Conditioning
How is Flanders Heating & Air Conditioning rated?
Flanders Heating & Air Conditioning has a 3.7 star rating with 1,172 reviews.
When is Flanders Heating & Air Conditioning open?
Flanders Heating & Air Conditioning is closed now. It will open tomorrow at 8:00 a.m.
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