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Flagship One, Inc.

3.2

About this business

Flagship One, Inc. is the world's top supplier of Engine Computers & PCM, ECM, ECU, TCM, ICM, BCM Control Modules. We are the most Trusted and Reliable source when it comes to VIN-Programmed Engine Control Modules, Electronic Control Modules, Powertrain Control Modules. With over 70,000 parts in stock we guarantee that you will receive the part that you need. All of our products are thoroughly Tested and Programmed in house by our team of Engine Computer specialists, and bear the exclusive Flagship One FREE Lifetime Warranty... read more

Location details

19 Wilbur St., Lynbrook, NY, 11563, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 8:00 p.m.
Tue07:00 a.m. to 8:00 p.m.
Wed07:00 a.m. to 8:00 p.m.
Thu07:00 a.m. to 8:00 p.m.
Fri07:00 a.m. to 6:00 p.m.
Sat08:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
3.22,984 reviews
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Phillip T.'s profile image
Phillip T. 
on Birdeye

3 years ago

I bought an EC you for a customers car supposed to been pre-programmed and updated installed the ECU ended up having to take vehicle to dealership to find out that the part they sold us was no good then contact them on a refund and they said it was a couple day process to see if I was eligible for a refund and if I was that the restocking fee was going to be a little under what I spent originally I think this is a little absurd seeing how their product they sold me was no good and the Warranty I guess means nothing I would ... read more

Michael S.'s profile image
Michael S. 
on Birdeye

3 years ago

It took 4 weeks to receive my order and my mechanic ended up reprogramming it anyway - it cost me a fortune to get my Jeep back on the road. I wish I had seen these reviews before ordering. 

Nathan M.'s profile image
Nathan M. 
on Birdeye

4 years ago

If I could give a negative number I would. With this company the scale should be set from -10 to 0. Let me put some numbers to it. From beginning to end the total process was on the greater side of 6 months. I spoke with at least 20 different customer service representatives while having to make over 40 calls. I had 3 different account managers who were "in charge" of my account, 1 of which I never was able to reach and the other 2 I spoke with 1 time each. It was not for a lack of communication on my part. In fact, besides... read more

Denise J.'s profile image
Denise J. 
on Birdeye

4 years ago

Horrible, terrible customer service! Ordered computer part for car. Vin # was taken and computer was shipped within expected time. However once computer part was put in car it did not work. The same day we contacted them and was told to fill out a form telling them what the car was doing and not doing. We were told a technician would look into it and get back with us on what to do about the computer. We waited and waited for a reply from them. Finally after about 9 days I emailed them to get a status on the technician's answ... read more

James G.'s profile image
James G. 
on Birdeye

4 years ago

Never buy from them they send faulty product and won't respond to correct problem 

Albert G.'s profile image
Albert G. 
on Birdeye

4 years ago

I would not buy from flagship, they don’t honor there warranty.  

Joe C.'s profile image
Joe C. 
on Birdeye

4 years ago

Do Not Trust This Company. They sent me 2 faulty ECU's and then refused to refund my money. They procrastinated in their responses back to me to allow the Return Window time to run out, so they would not have to refund the money. Over 1000 complaints filed against them with the Better Business Bureau. STAY AWAY FROM THIS COMPANY!!!! 

Alley R.'s profile image
Alley R. 
on Birdeye

4 years ago

Do not ever order anything from this company! Excuse after excuse... ordered my part 3 weeks ago and nobody knows where it is! I need either my part or my money back! These idiots can’t produce anything! My car still doesn’t run.. save your money and don’t give a dime to these thieves!!!!  

drekknight@yahoo.com's profile image
drekknight@yahoo.com 
on Birdeye

4 years ago

DO NOT ORDER FROM THEM UNLESS U WANT TO WAIT A MONTH FOR YOUR COMPUTER! THEY KEPT TELLING ME 2 DAYS EVERY 2 DAYS I CALLED UNTIL I GOT TRIED OF THEY LIES AND ASKED FOR A REFUND NOW THEY TELLING ME A REFUND CLD TAKE A WEEK!! 

Frequently asked questions about Flagship One, Inc.

How is Flagship One, Inc. rated?

Flagship One, Inc. has a 3.2 star rating with 2,984 reviews. 

When is Flagship One, Inc. open?

Flagship One, Inc. is open now. It will close at 6:00 p.m.  

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