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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have called RTX several times during the last two weeks. I have been lucky enough to speak with Zac W. on those calls. Zac was very polite and tried to accommodate all of my requests. I look forward to speaking with him again!
Business response:
Ms. Anderson, We appreciate your comments about Zac! We will be sure to pass on the good word to his supervisor.
Zach W. was very helpful as I asked him questions about our reservation. He also walked me through the newly designed website, so I would be able to find what I was seeking with ease.
Business response:
Ms. Huth, Thank you so much for your comments! We are happy to hear he took the time to walk you through the new website design and we are happy to pass your kind comments on to Zach's supervisor.
Just worked with Zac W and he was very helpful while dealing with me on the phone. RTX has always been very helpful and professional. It is a pleasure doing business with them, Thanks Dave C.
Business response:
Mr. Cain, It is wonderful to hear of your experience with Zac! We will certainly let his supervisor know.
Zac W. is awesome. He was helpful, friendly, and an overall joy to speak with. It's so nice to call with questions and receive the absolute best customer service. Thank you, Zac W., for making my day.
Business response:
Ms. Holt, We are so happy to hear about your customer service experience with Zac and we are happy to pass this on to his supervisor!
I love RTX they always find me great places to go on vacation. Ed Robertson is the guy that helps me and he is super nice and always works really hard to find me exactly what I need. Thank you mr Robertson
Business response:
Thank you so much Mrs. Clark, and no problem at all! Have a great weekend!
Zack W. Was very helpful with his expertise knowledge . Thanks.
Business response:
Ms. Davis Griffis, Thank you for your feedback! We will be sure to pass on the good words to Zack's supervisor.
Spoke with Daniel this a.m. and was panic stricken about a reservation. In short order, Daniel, had calmed me down and reassured me all was well and he walked me through all my questions with his knowledge. I so appreciated his help and kindness.
I had a issue with my membership and the person I dealt with was named Weston. He knew how to solve the issue in a timely manner and I was happy with his work.
i worked with Zack W. on searching for vacation quarters and he was very helpful and courteous.
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open tomorrow at 8:00 a.m.
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