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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I needed some help and spoke with Shirley, She provided awesome customer support. She also gave me a few pointers and made my phone call a excellent experience. Keep up the GREAT work !!!
Thank you, Ed, for assisting me through the process of beginning a search for a place to stay during our daughter's upcoming wedding! I appreciate your kindness and patience with me as we navigated the website and discussed options. Sincerely, Lynn S...a satisfied customer
Business response:
Great! We're so glad you had a wonderful experience, Lynn.
Daniel was excellent!!!! He answered all our questions and stayed on the phone with us until we knew how to navigate the site. Excellent customer service.
Business response:
Mr. Olford, Thank you for your comments about Daniel! We will be sure to pass along the good word to his supervisor.
I called to do a last minute trip and spoke with Zach at RTX he was very helpful. He stayed on the phone while I read through review after review just a sweetheart.
Business response:
We aim to please, Clara. So happy you had a wonderful phone call with Zach.
I am delighted with their customer service member, Zack. He helped me with their website step by step and any questions I had. Thank you so much. Keep up the good work.
Business response:
Thank you, Tempera, for taking the time to write a review. We appreciate it and are happy that you had a great experience with Zach.
My experience with Ed was GREAT. thanks so much, ED Robertson, as you made it happen! When I was having so a bad day you made the sun shine.
Business response:
Great to hear!
I just want to thank Ed for all of his help today I really appreciate you taking your time to help me. Great Customer service
Business response:
Thanks for the great review, Taylor!
Worst company Ever!! Don't waste your money. I signed up about a year and a half ago and have had my account drafted ever cents. Not one time have I ever been able to book a trip cheaper and the customer service is awful!!!!
Business response:
Ms. Wilkins, Thank you for contacting RTX! We are sorry to hear about your dissatisfaction up to this point. We would like to rectify this as best we can. Please message us through a private message and include your RTX member ID number, so we can take a look at your account and assist.
We were very pleased with our representative Ed. We called this morning to make reservations for a flight from St. Paul to Tampa during the spring break. Ed was very patient as we made our plans. Ed did an excellent job with a wonderful sense of humor. Naomi
Business response:
Excellent! We're pleased to hear that, Naomi. We hope you have a wonderful trip.
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open on Monday at 8:00 a.m.
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