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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had the pleasure of speaking with Daniel today. He was very helpful :)
Business response:
Great to hear, Angelica! Thanks for the great review.
I talked to Zac tody he was extremley helpfull in helping me find a stay in Savannah He is very helpful Thanks a lot Zac
Ed was so helpful and polite, he really helped me understand how to book a cruise. He answered all my questions and then some. We even had a laugh or two. Having personal like Ed is what makes RTX easy to work with. Ed let me think about this cruise and I will get back to you. Thanks again for taking the time to help me and make me feel a part of RTX.
Business response:
Ms. Babich, It's wonderful to hear about the customer service you received with Ed! We will certainly pass the good word along and thank you!
Today I had the great pleasure of speaking with Ed. I needed some assistance and Ed was pleasant and assisted me fully. I have never had a problem with RTX since he beginning and never had a bad vacation. Thanks Ed you were wonderful
Business response:
Wonderful! We're so glad to hear it, Linda!
I needed a hotel in Charleston for work and spoke with Zach. He was very helpful in finding a hotel for us and worked perfectly. And Zach was so friendly and pleasant. Hopefully I can ask for him in the future.
Business response:
Pat, you can request Zach in the future, but you may have to wait to speak to him if he's assisting another customer ahead of you. We're so glad he was able to find you accommodations that work for you. Thank you for the kind words, and have a great trip to Charleston!
Awesome service from Ed this morning! We have used this for many discounts with hotels and the best customer service!
Business response:
Ms. Samuel Caldwell, Thank you for your comments about Ed! We are happy to pass this along to his supervisor.
Ed walked me through getting my reservation complete and was very helpful!!!
Business response:
Ms. Wallace, We are very happy to hear that Ed was helpful in completing your reservation! We will pass this along to his supervisor.
Daniel was great. Although I didn't book anything he was very help with guiding me to the area I was looking for and was able to provide more context on my membership. Keep up the good work Daniel.
Business response:
That's so great to hear, Maria. Thanks for the kind feedback!
Zach helped me alot with picking out a cruise that my husband would take with me for our anniversary.thanks for the advice
Business response:
You're very welcome, Beverly. We hope you have a lovely anniversary!
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:00 a.m.
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