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Festiva Resorts

4.8

About this business

Location details

521 College St, Asheville, NC, 28801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.8747 reviews
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Terri Maynard's profile image
Terri Maynard 
8 years ago

Zac was excellent, excellent, excellent - very personable and helpful 

Business response:

Ms. Maynard, Thank you for your excellent rating and wonderful review! 

Ruby Sorensen Brown's profile image
Ruby Sorensen Brown 
8 years ago

I am a new user to RTX. Zac was very helpful in walking me through the process of looking for available resorts and booking a bonus week. As a longtime user of timeshare, this was a very positive experience. Ruby Brown 

Business response:

Ms. Sorensen Brown, We are delighted to hear how helpful Zac was in assisting you! Thank you for sharing your experience. 

Bethany Thomas's profile image
Bethany Thomas 
8 years ago

Thanks Ed for your assistance in booking our first reservation with RTX. You made the process so smooth and hassle free. I look forward to future travels with RTX. 

Business response:

Ms. Thomas, Thank you for sharing the experience you had with Ed! 

Christy Mountain-Bonner's profile image
Christy Mountain-Bonner 
8 years ago

Phone experience was great with Ed Robertson. Reassured my worries about reservation in Miami being confirmed given the hotel could not find our reservation initially. Relieved in GA!!! 

Business response:

We're happy to hear it, Christy! 

Deb Barton's profile image
Deb Barton 
8 years ago

Talked with Zach today and was able to arrange a last minute (really last minute) great deal for my daughter and her family ar Myrtle Beach this weekend. So needed for them to get away and so wonderful that Zach was able to accommodate us! 

Business response:

Ms. Barton, We are so glad to hear that Zach was about to help get your family on that vacation! 

Randy Gillen's profile image
Randy Gillen 
8 years ago

zac helped me out today . Very helpful and knowledgeable thanks rtx 

Business response:

You're very welcome, Randy. 

Sandra Snowden Starling's profile image
Sandra Snowden Starling 
8 years ago

Ed was a lot of help and a joy to work with. I appreciated his patience with me and working me through finding what I needed. He is a great asset to this company. Thanks Ed for being so nice and kind to someone not good on a computer 

Business response:

We're very happy you had a great experience with Ed, Sandra. Thanks for being a customer of RTX! 

Lynda Theobald's profile image
Lynda Theobald 
8 years ago

Zack was very helpful when I was unable to access the website. He walked me through it. 

Business response:

Zach is a wealth of information. We're so glad he was able to help, Lynda. 

Sandra H. Lee's profile image
Sandra H. Lee 
8 years ago

ED was very pleasant to work with and walked me thru everything. I hope that if I ever need to call again that I get him. 

Business response:

Ms. Lee, It's wonderful to hear that you were pleased with the customer service Ed provided, thank you! 

Frequently asked questions about Festiva Resorts

How is Festiva Resorts rated?

Festiva Resorts has a 4.8 star rating with 747 reviews. 

When is Festiva Resorts open?

Festiva Resorts is closed now. It will open on Monday at 8:00 a.m. 

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