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Festiva Resorts
- Hospitality
- Asheville, NC
About this business
Location details
521 College St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Zak was very helpful today. He answered all my needs along with solving my problems with the websight.
Business response:
Mr. Jones, We are so pleased to hear that Zak was able to resolve your issues!
Zach at Resort Travel & Xchange was extremely helpful and patient in teaching the ins and outs of exchanging my timeshare. I am excited that I have many options and possibilities with my timeshare. It is nice to reach out to someone and have them explain things in an easy to understand manner.
Business response:
We are so glad to hear about the customer service you experienced with Zach! We will be sure to give him kudos.
New to this travel site but WOW!! The customer service is so EXCELLENT!! Zack was so helpful with our requests; we can't wait to try more of the opportunities that RTX Voyages offer.
Business response:
Ms. Addison, Thank you for sharing the customer service experience you had with Zack! We will be sure to pass along the good words.
Ed was extremely helpful with all the questions I had and helping with my search!
Business response:
Ms. Rossi, Thank you for sharing the helpful experience you had with Ed! We certainly appreciate it!
We just got off of the phone after speaking with Daniel about helping us with making a reservation for a week in June. Daniel did a excellent job with helping us secure the site that we wanted. He was very understanding and very patient with all of my questions. Thank you Daniel for all of your help and we definitely give you 5 stars, and hope you have a great day. Gary and Nancy Davis
Business response:
Ms. Davis, Thank you so much for your kind comments about Daniel! We will be happy to pass these comments along to give Daniel kudos.
Daniel helped me out today much appreciated, finally got the place we wanted. Thank you
I have been a member of RTX for a couple of years. I have only booked 1 vacation through them so far. But I talked with Zac at customer support this morning and he was a GREAT help with understanding how it all works. I will be making more reservations now!!! Thanks Zac!! :)
Business response:
We are so pleased to hear that you will be making more reservations because of the positive experience you had with Zac! We will certainly pass along your kind words.
Thanks a Bunch Danial for your assistance and all the help with correcting the problems with my account !!! Can't wait till Myrtle Beach trip. Thanks again for all the help
Business response:
It is wonderful to hear about how helpful Danial was! We hope you enjoy your trip!
Daniel helped me out with my reservation today....
Business response:
Thank you for the excellent review! We are happy to hear Daniel was able to assist with your reservation.
Frequently asked questions about Festiva Resorts
How is Festiva Resorts rated?
Festiva Resorts has a 4.8 star rating with 747 reviews.
When is Festiva Resorts open?
Festiva Resorts is closed now. It will open at 8:30 a.m.
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