Faulkner Chrysler Dodge Jeep Ram FIAT

SAS 

on DealerRater

10 years ago

Great buying experience, great price! If you are looking for a no hassle well-priced deal and a great buying experience, go to Faulkner Dodge Ram and ask for Elliott. I was searching for a Ram Crew Cab and knew exactly what options and color I wanted. I had either called or visited approximately 10 dealerships local to my house but didn't think the deal was right. I do a lot of research on vehicles when i buy and compare dealership prices and knew what vehicle I was going after before I started looking. I spoke with Elliott ... read more

mazdaspeed123 

on DealerRater

11 years ago

This was the second time I went to the dealer. The first time was about 10 years ago. We couldn't come to a deal. So one month ago I wanted a Ram truck. Looked on line to see what trucks were out there. Found a truck I wanted at CVM. I talked to Bob Hennion on the phone. He had me come down at 6:00 pm to meet. Well when I got there Bob was to busy to help me. So he put me with Steve Troutman. I got the feeling that they really didn't want to help me. They came back with there offers on the truck and the payment was to high. ... read more

akreiser24 

on DealerRater

11 years ago

Ian took the time to understand exactly what I wanted and the price range I wanted to stay in. He took extra time after his shift was over to stay and continue to help us look at the vehicles we were interested in until we decided on the one that we finally purchased. Ian also took time to help a friend of mine that was also looking for a car. Ian shows a lot of interest in his job and isn't pushy like I have experienced at other dealerships. 

mamadoctwo 

on DealerRater

11 years ago

One morning while shifting into drive from taking my child to school, my van's gear shift knob came off in my hand. That was a first. I put it back on and was able to drive home, although it was very loose and not affixed. I called Kate Reed and told her my unusual story. Kate is aware of my husband's medical condition and that I must have our van in order to transport him and his chair. She told me to bring it in ASAP and once I was there it was discovered that the allen screw had come loose. Todd put it back on for me and ... read more

AllyDenny0809 

on DealerRater

12 years ago

Service is awesome, Josh is very friendly and he cares I love my new car which Tim helped us choose and buy, very thankful and very happy with cvm dodge all 10 stars :) from me. A.J. 

cocobop 

on DealerRater

12 years ago

My experience with CVM Dodge was awesome. Not only did I find the ultimate car I wanted but, my salesperson Tracy was exceptional. She had to get my car from another dealership because someone else was buying the same Dart. She sent two people to western PA to pick up my car the same day. I didn't have to wait for it. The customer service I received from everyone there was 1st class. Tracy also made sure I understood how all the electronics on the car worked before I left. I would definitely buy another car from Tracy and th... read more

Oliver128 

on DealerRater

12 years ago

I entered your dealership pre approved for my loan, knew the car I wanted, knew the "market price". All I asked was not to have my time wasted. I walked Steve straight to the car I wanted, told him I was willing to take it home that day. I met Jeff in passing as he emphasized he was the "boss". From here everything went down hill. My they offered the car for $2000 under sticker which was still 4000 more than any of the other dealers were offering. They had to play the "ill talk to the boss" game. I went to my car and retriev... read more

jeffdar 

on DealerRater

12 years ago

We just bought our second new van. We are very pleased with the experiences we have had with the sales and service staff. The sales staff is helpful without being pushy and the service departmen is excellent. 

billsaitz 

on DealerRater

12 years ago

My wife and I were traveling from Florida when I experienced a check engine light. I used my code reader and found it was the EGR valve. The hotel found your dealership. I called and spoke to Kate about my problem. She told me to bring the car in and they would look at it. They confirmed the problem and quickly replaced the valve and updated the PCM. About an hour and one half later we were back on the road. My thanks to Kate as she was very helpful to us. Marie and Bill Saitz