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6643 Carlisle Pike, Mechanicsburg, PA, 17050, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
We were on our way for a vacation and had a problem. These folks were very caring and helpful. Went out of their way to have it done quickley, and get us on our way. These were our family coming from New York who's car had a problem.
Business response:
Thank you for the great review! We appreciate your business. Sincerely, Monique Ullom, President
Thank you for one of the best servive appointments and advice that I have ever had. I travel all over this country, and when I run into folks that care and have passion in what they do, it makes a mark. Doug took extremely good care of my situation and got me out the door for my next trip. I am a new owner of a Dodge Ram, and am totally hooked on both the Brand and your dealership here while I am at home in Central PA. Thank Y'all for your Passion and Pride in what you do! Matt Morrett Zink Calls Mossy Oak
Business response:
Dear Matt, Thank you for the tremendous review. You kind words meant the world to Doug and all of at CVM. I truly appreciate you acknowledging Doug's customer service. I hope I get to meet you next time your in. Warm regards, Monique Ullom, President
CVM Dodge Service contionues to provide excellent Service for all need. Kate Rees Nad Doug Smith are very Knowledeable with the Dodge product and follows through to get the job done. All your crew is very polite.
Business response:
Thank you so much for sharing your experience online. We appreciate your business and look forward to seeing you in our customer lounge. Safe driving, Monique Ullom, President
I only had to have an oil change and annual vehicle inspection completed on my vehicle. I was also having some issues with one of my keyless entry keys, having to use my spare all the while. Doug Smith set it all up for me, informing me also of a free rental car to add to my convenience. Upon arrival, service was prompt and friendly, everything you would hope it to be. The rental car was wonderful. The next day when I picked up my vehicle, I could tell it had been shined up for me, which I very much appreciated! Doug did som... read more
Business response:
As President, I'm always delighted to hear when we exceed a customers expectations! Doug is a fantastic service advisor and truly cares about his customers (as you saw). We're looking forward to helping you with service or maybe your next car purchase as well. All the best- Monique Ullom
Overall my eperience at CVM was a great one in part to Ed Post. I wasn't aware of it at the time until we signed the paperwork but he worked hard in order to get us a better interest rate on our loan. My husband and I's credit has taken a hit in the past few years due to some financial setbacks and he was great in obtaining the best rate he could get for us at the time. We were very appreciative of his extra attention. And hemade signing the paperwork fun ! I cannot say that I would refere or utilize the same salesperson wit... read more
The sales manager was great to work with. The accessories I requested to have ready when I picked up my custom ordered Ram 2500 Outdoorsman were not there. They comped me by providing brown in place of the black floor mats I wanted for free. Once I made the 100+ mile drive home and began adding accessories, I noticed the left rear quarter panel was bent bad behind the rear wheel. It looks as though a chain or strap was used incorrectly during transport. Overall, their desire to make the customer happy up to the sale was good... read more
Jon Paul is the best car dealer I have ever worked with. He really knows his business. He pulled off a miracle in getting the car we wanted. They should all be as good as him. What a Great Guy!
Great dealership. Excellent sales and maintenance staff. Most pleasant car purchase I have ever experienced. The salesman and sales manager worked closely with me until I was satisfied. The post sales experience was also very professional. I will continue to deal with this organization.
We were traveling when experiencing turbo deisel problems. We arrived at the dealership for diagnostic. Kate Reed accessed our situation gave us the action plan for our vehicle.Kate gave us an estimated scheduled time and not only met it but was done before. We are happy to say our expectations were more than met.
Business response:
Thank you for your great review! It is our goal to exceed your expectations and Kate & the whole team are thrilled we were able to make you happy and get you on your way. Kind regards, Monique Ullom, President
Faulkner Chrysler Dodge Jeep Ram FIAT has a 4.3 star rating with 3,510 reviews.
Faulkner Chrysler Dodge Jeep Ram FIAT is open now. It will close at 8:00 p.m.
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