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Faulkner Chrysler Dodge Jeep Ram FIAT
- Mechanicsburg, PA
About this business
Location details
6643 Carlisle Pike, Mechanicsburg, PA, 17050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I can't say enough good things about Faulkner CDJR! Every time I visit, I know I can expect the very best service. My most recent visit was no exception. Scheduling was easy, & I was happy with how quickly they could get me in. Jeff, my Service Advisor was great, super polite & genuinely committed to providing top-notch customer service. As for the service itself, I dropped off my car the night before & was amazed when I got a call at 8:30 AM the next morning saying my car was already done. (WOW!) When I arrived to pick it u... read more
It was a pleasure working with Eljawon Arrington and the Lia sales and finance departments. They were very helpful and knowledgeable.
Business response:
Bill, We are grateful for you leaving Eljawon this flawless review! We are pleased to know that Eljawon was very helpful, knowledgeable and a pleasure to work with. We warmly congratulate you on your new vehicle- behalf of the entire Lia Chrysler Jeep Dodge Ram team!
This is by far the best and most efficient car dealership I have ever experienced. Unlike many other dealerships I have been to, this one communicates with you every step your car goes through, and they really pay attention to you & the issues you are experiencing with your vehicle. KJ my service advisor has been the biggest impact on my experience. Highly recommend him and this dealership for all your car service needs!
Very professional and easy process. I recommend buying here for a great experience. Thank you!
Excellent service and Senior Service Advisor Ron Gayden great assistance throughout the whole ordeal completely.
Estefany Was wonderful and helpful. Great service and good communication. Serviced our truck perfectly a
Estefany Was our go to person and she was wonderful, polite and helpful to us. Got things done with a professional attitude and the the painted door plate was done correctly. Could have used hot chocolate in the waiting area lol. Yall were out
Oil change was quick and I got an update as I sat and wait. Great atmosphere and I met a sales person Darik Brown friendly but not overly aggressive. Keep up the good work.
My Jeep suddenly stopped working and got towed to this dealership. Even though they are an authorized jeep dealer they are choosing to refuse service to my car. The worst part is that they agreed to an appointment and then called me and cancelled it suddenly. They claimed that my warranty isn’t relevant to them, even though it covers ALL authorized jeep dealers. Once I spoke to Jeep Customer service they made it clear that they should not be doing this. I would highly recommend not using this dealership. The whole interactio... read more
Business response:
Thank you for sharing your experience with us, and we appreciate your feedback. We understand the frustration you've felt regarding your Jeep service needs at Brooklyn Chrysler Dodge Jeep RAM. We strive to uphold the standards expected from an authorized Jeep dealer, and regret that this was not reflected in your recent interaction. We encourage you to reach out directly to our management team so we can address your concerns and provide clarity on the situation. Your insights are important to us as we work toward improving o... read more
Frequently asked questions about Faulkner Chrysler Dodge Jeep Ram FIAT
How is Faulkner Chrysler Dodge Jeep Ram FIAT rated?
Faulkner Chrysler Dodge Jeep Ram FIAT has a 4.3 star rating with 3,571 reviews.
When is Faulkner Chrysler Dodge Jeep Ram FIAT open?
Faulkner Chrysler Dodge Jeep Ram FIAT is closed now. It will open tomorrow at 9:00 a.m.
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