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Faulkner Chrysler Dodge Jeep Ram FIAT
- Mechanicsburg, PA
About this business
Location details
6643 Carlisle Pike, Mechanicsburg, PA, 17050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very good service, they provided a loaner car. I’m very pleased with them and have no problems
DONT DO IT! ! Bought a used car, 2 yrs old. Drove for 2 days engine light came in. Brought it in for service, they have now had it for a month with no resolution. Can't speak on New Cars, but for used?? DOOOO NOOOOOTTT DOOOO ITTTTT!! WORST customer service and the Sales Manager is 🗑!!! His idea of resolving wad to run my credit again and me paying down another $7k plus taxes and fees!! Not willing to budge on anything, not willing to address the issue. Watch the exaggerated refresher fees and other associated fees because t... read more
I appreciated Armando de la Torre not pressuring me. All the people that I dealt with were very kind and helpful.
Business response:
That's wonderful to hear! We're so glad you appreciated Armando de la Torre's no-pressure approach and that you found everyone you interacted with to be kind and helpful. Thank you for your positive feedback! We strive to create a comfortable and supportive environment for all our customers.
Everybody at the dealership were super awesome! ! Cruz, Antonio, Angel, and Anthony set my mind at ease, and got me a deal I was happy with, and now I’m in a beautiful new 2025 Jeep Wrangler Willys!!
Bought my 2020 Ram Eco Diesel for repair. The Service person seemed nice; however, after finding out how much the charge would be to repair my vehicle, I could have choked, 249.00 per hr for Labor. My Local Dealer, where I live, was $80.00 less. Then what should have been about .2.5 hrs of labor, I was charged 3.5 hrs plus a miscellaneous charge of $150.00. I would never recommend taking the vehicle for repair there, I will not be back again. I would rather pay a toll bill than give them my money.
Business response:
Hi, thank you for taking the time to bring this matter to our attention. Here at Franklin Chrysler Dodge Jeep Ram customer service is one of our top priorities and we are disappointed to learn that you had anything less than a great experience with us. If you'd be willing, please contact our Manager at (615) 266-0145. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.
Very professional and thoughtful customer service. Service Advisor made sure he understood my needs and placed a special order for my requested tires. I had an opportunity to talk with the Technicians who were very friendly and knowledgeable about my Jeep. Overall it was a very good experience for me. Thank You!!!
Very pleased with my associates during my buying experience , fast and easy, making good options
Everyone is friendly and the dealership is clean. Office cubicles are available for those who need to work while waiting for their vehicles.
It was a great experience working with them in order to get the deal completed. They were very patient and it was a hassle free experience. I would definitely recommend!
Frequently asked questions about Faulkner Chrysler Dodge Jeep Ram FIAT
How is Faulkner Chrysler Dodge Jeep Ram FIAT rated?
Faulkner Chrysler Dodge Jeep Ram FIAT has a 4.3 star rating with 3,571 reviews.
When is Faulkner Chrysler Dodge Jeep Ram FIAT open?
Faulkner Chrysler Dodge Jeep Ram FIAT is closed now. It will open tomorrow at 9:00 a.m.
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