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Fallon Solutions

4.5

About this business

Fallon Solutions is your one call trade specialist throughout Brisbane and the Gold Coast. Our team has been providing South East Queensland with top quality trade services for more than 50 years. We offer a huge range of trades including electrical, plumbing, air conditioning, appliance repairs, carpentry, data cabling, hot water, drainage, hot water and TV antenna services. 

Location details

41 Devlan St, Mansfield QLD 4122, Australia, Mansfield, QLD, 4122, Australia

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4.58,363 reviews
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Kaye Mundt's profile image
Kaye Mundt 
recommend  Recommended
7 years ago

We contacted Fallon Sollutions regarding a problem with the electrical in our house and had organised a technician to come out. The receptionist was extremely helpful. Today a technician by the name of Dan H arrived at our house to conduct a safety inspection and to advise what we needed to do to upgrade our electrical for the safety of our property. Dan H was very professional, providing us with expert advise that we could easily understand. Well done Fallon and we look forward to having our job completed. This is the secon... read more

Business response:

Hi Kaye, thank you for sharing your experience with Fallon and your visit from Dan! He's a fantastic part of our electrical team, glad you think so too! Pleased to hear that he was able to identify any safety concerns and give some advice on the best solution. 

Michael Bloomfield's profile image
Michael Bloomfield 
7 years ago

What a joke this company is. I called and told them that the latch on my washing machine was broken. I need it to be fixed. He showed up and said yeap that latch is broken alright I will need to order that part in. Then charged me $165 to diagnose the problem and then said it will cost you $185 for labour and the part to repair it. I am going to use local from now on. They just try to reap you off. I wish I can give them a negative score. 

Business response:

Hi Michael, sorry to hear that our price for diagnostic and repair of your appliance has not met expectation. We do advise our customers of our diagnostic charges at the time of booking, however apologies if there was any miscommunication. Our diagnostic cost covers our qualified appliance technician attending site to diagnose the fault and in turn determine the required parts to repair. Customer satisfaction is very important to us and I appreciate that you were unable to talk when I called to discuss and resolve your conce... read more

Sharon Alexis's profile image
Sharon Alexis 
recommend  Recommended
7 years ago

Really pleased with the plumbing work done by Fallon Solutions. The receptionists were friendly and helpful. Justin E was able to come the same day. He was professional and detailed. He explained things well. He worked efficiently and didn't leave a mess. He was considerate in the way he worked e.g. checking about turning water off, explaining products and services in easy terms etc...Thanks Fallon 

Business response:

Hey Sharon, thanks so much for sharing your experience with our Customer Service team and Justin! Glad you were happy with the service and that Justin was able to attend to your plumbing problem quickly! 

Craig Hutley's profile image
Craig Hutley 
recommend  Recommended
7 years ago

I had some electrical work done by Greg today. He was exceptionally professional, personable and knowledgeable. The service I get from Fallon Solutions is awesome and its all because of the quality of the staff such as Greg (and Adrian for all the Dishwasher work he's done for me). I highly recommend and endorse Fallon Solutions. 

Business response:

Hi Craig, thank you for sharing your experience! Awesome to hear that you were pleased with Greg and Adrian's work and that you found them a pleasure to deal with. I'll pass on the feedback to them and their supervisor as I'm sure it'll be appreciated! Thanks for choosing Fallon, and looking forward to working with you again should you need our services! 

Toni Williamson's profile image
Toni Williamson 
recommend  Recommended
7 years ago

Vanni came out and addressed plumbing issues that a previous stand alone plumber wouldn't fix. 

Business response:

Hi Toni, so glad Vanni could sort your plumbing issue out once and for all! Thanks for taking the time to review. 

Marie Jones Dymmott's profile image
Marie Jones Dymmott 
recommend  Recommended
7 years ago

We have recently had 3 new fans supplied and installed and are very pleased with Fallon Solutions and their Service technician for an excellent job. 

Business response:

Thanks for the review Marie. Great to hear that we could help out with the fans. 

Isabel Monaghan's profile image
Isabel Monaghan 
recommend  Recommended
7 years ago

Fantastic service. Had no power to my house due to a main cable damage by other trade person. Dan H turned up early, called me when he was 20 mins away so I could leave work to meet him. Listened to me when I explained my problem, done a quick assessment, consulted with manager the best option to do repairs. Provided quote options and then got straight into the job. He was clean, friendly, polite and took time to explain everything. Got a big job done in 5hrs and cleaned up behind himself. Brilliant service and highly recomm... read more

Business response:

Hi Isabel, Main cable damage is a nightmare, but it's good to hear that Dan got there ahead of time and was able to fix it on the spot. Thanks for your review! 

Michele Mathieson's profile image
Michele Mathieson 
recommend  Recommended
7 years ago

Great advice from Sam re different options to replace leaking hot water system. Fallon Solutions even contacted me the same afternoon when a technician became available that afternoon instead of my scheduled appointment for the next morning which I appreciated as water was flowing onto the grass from the leaking tank. Sam and carrier arrived promptly the next morning and efficiently installed the new system letting me know each time when he had to turn off the power or the water for a while. Electrician arrived to hook up th... read more

Business response:

Hi Michele, it's good to hear that we were able to bring forward our appointment and get your hot water back online sooner! 

Andrew Vincent's profile image
Andrew Vincent 
recommend  Recommended
7 years ago

Nick Henry was the plumber who came to update our loo seat. On time, quote first, went for parts and then had to do more work that he first anticipated. No problem. Seemed to enjoy the challenge and did a perfect job, and cleaned up at the end. Great guy. Thanks! 

Business response:

Hi Andrew, thanks for sharing your experience. Nick is a meticulous tradesman so it's no surprise to hear he enjoyed the challenge! 

Frequently asked questions about Fallon Solutions

How is Fallon Solutions rated?

Fallon Solutions has a 4.5 star rating with 8,363 reviews. 

When is Fallon Solutions open?

Fallon Solutions is open now. It is open 24/7. 

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