Falcone Subaru's cover image

This profile has been claimed by the business owner or representative.

Falcone Subaru

4.9

About this business

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,628 reviews
Select a rating
kimarnott's profile image
kimarnott 
2 years ago

Betsy was very helpful and walked me through everything I needed to know. She also answered any questions that I had. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! 

patti.hindes's profile image
patti.hindes 
2 years ago

First of all, I just love Falcone Subaru. I have been working with Amanda Wallace for about a year now. Never felt any pressure or embarrassment for asking her just a ton of questions, and not buying anything right away.. But, I did buy a brand new outback from Amanda that I am absolutely in love with. I can’t say enough about these cars and Amanda!! Today I went back to Falcone Subaru to work with a gal named Betsy, who showed me everything that Car can do and all the functions that it has. It was a most wonderful eye-openi... read more

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! 

Kathleen's profile image
Kathleen 
2 years ago

Wonderful low key experience working with Randy. Single woman walks into car dealership alone…could be scary but he was so respectful, patient and a pleasure to deal with. Totally recommend working with Randy. 

patriotpastor1776@yahoo.com M&B Bellamy's profile image
patriotpastor1776@yahoo.com M&B Bellamy 
2 years ago

Wasn't in to buy that day, just look. Eric understood that and was helpful in directing us to what we were there to look at. No pressure, just great information and assistance. We saw two cars similar to what we were looking for. Eric showed us both cars and pointed out features of each. We decided to continue looking at the '23 Outback Wilderness. He said he understood we weren't buying that day, but still offered us a test drive. Upon return, we decided the '23 was the one we wanted. He told us of the procedure and also to... read more

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! 

artichokee's profile image
artichokee 
2 years ago

betsy taylor did a great job helping me learn features of my new subaru outback 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! 

gnaucas's profile image
gnaucas 
2 years ago

The whole sales group at Falcone Subaru was very helpful and informative but especially Eric who sold us the car using Costco Car Purchase Program. Betsy was awesome walking us thru the car functionalities one on one after a few weeks of the purchase. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

sugaynes's profile image
sugaynes 
2 years ago

This was the most pleasant car transaction we have ever had. Both Mitchell and Betsy were very professional, informative, and friendly. We are very impressed with Subarus, customer service and love our new car. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

jdhall's profile image
jdhall 
2 years ago

Great customer service. I walked into the wrong side of the building, the team stopped what they were doing, and personally escorted directly to the company rep that I needed to speak with. Very professional and pleasant team. The company rep that scheduled our meeting, helped adjust the scheduling last minute that morning, and gave me arguably the most detailed walkthrough of the vehicle that I was picking up - including setting my phone up and connecting it the vehicle for me. She made my morning, and that kind of service ... read more

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! 

jaysson1's profile image
jaysson1 
2 years ago

Betsy is a great representative of Falcone Subaru. She spent over 1 1/2 hours with me. She never made me feel rushed in learning the features of my new car. She made me feel really good about my vehicle. She also helped me with meeting a service representative about a trailer hitch to be installed on my Outback. I truly appreciate her honesty and knowledge of the systems. 

Business response:

Hi, thanks so much for your positive review. We truly appreciate your business! We have that you use Speedway Subaru Volkswagen for all your future automotive sales & service needs! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,628 reviews. 

When is Falcone Subaru open?

Falcone Subaru is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com