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You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us!
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The staff at Falcone was great. Betsy was so helpful and answered all our questions! We are so happy with our purchase and will recommend this dealership!
Described the car accurately and priced it fairly. Alex was very nice and the paperwork was easily done. Out in under 30 minutes, thanks alot
I love working with professionals at Falcone Subaru. Betsy was very patient with my questions. There was not one question I had that stumped her.
I came from another dealer I had been to and experienced poor service... Alex was personable and I asked for Falcone best price... it came in lower than the other mega dealer in the city. We worked out the final price, set a paperwork and pickup time and I was out the door in 30 minutes. Picking up the car was just as smooth. I’ll go to Falcone first next time!
This has been a great experience, all around. Everyone has been very pleasant and knowledgeable. Justin was great and more knowledgeable than any other sales rep I’ve ever dealt with. At one point, after we had returned from a test drive, Justin was busy, and Chase stepped in. I was treated great and felt as if everyone was doing their best.
Good First Experiences with Falcone After buying our first Subaru last month. we returned today for our Love-Encore session to learn more about the many features of our new Forester. Betsey was great explaining things to us. We also had our first dealing with the Service Department, which went well. Nick was very friendly and took care of everything in a timely manner. The gift card and car wash were a nice touch. We were very satisfied with our choice of Falcone..
Excellent customer service! Betsy took the time to familiarize me with my new fleet vehicle (Outback) and answer any questions I had. It was a quick and easy process. There were many features I was unaware of so the fact she took the time to show me was very beneficial! She also mentioned to call whenever I had a question and I am sure I will do so.
great I hate car shopping Gary and Jean made it much more pleasant without any pressure. I felt comfortable and less anxious about buying the car. John in finance made the signing of the papers a more pleasant experience than I have had in the past.
Picking up company car, this was my 8th time picking up new company car and this was probably the first time anything other than signature and key exchange I was shown a lot of the features and how they worked this was very helpful and much appreciated. so far new vehicle all is going well, Thanks again for all the help. very nice dealershp
Falcone Subaru has a 4.9 star rating with 3,488 reviews.
Falcone Subaru is open now. It will close at 5:00 p.m.
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