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Falcone Subaru

4.9

About this business

You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you're buying, leasing or trading your vehicle. We know you deserve the best customer service, and that's what we will give you. If you aren't convinced, just read some reviews from our customers. They Love us! 

Location details

1930 W 16th St, Indianapolis, IN, 46202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.93,488 reviews
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steven.shoup's profile image
steven.shoup 
4 years ago

Betsy, Made my trade experience was VERY enjoyable, she Betsy, Made my trade experience was VERY enjoyable, she was a GRAT help in getting my car set up & so cheerful & friendly I would highly recommend her !!!!! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

mdsams's profile image
4 years ago

Betsy was generous in working with my schedule to discuss the features included with my new vehicle. We were able to do this via Zoom to accommodate social distancing. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Moss's profile image
4 years ago

Absolutely fantastic customer service from Falcone Subaru. When I bought my new vehicle it was nice and easy. Everything was smooth as silk and Justin made my girlfriend and I felt very welcomed. He answered all my questions and we were off. Betsy was also a great source of information. I read the average person doesn't really hold any info when buying a car and about 14 days after would be when those questions come back up. That's where Betsy comes in, she helped with any questions I needed answered, either forgot it or did... read more

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

larry.werner's profile image
larry.werner 
4 years ago

When I picked up my car, Betsy was very professional and thorough. She was very knowledgeable on all the features of the vehicle. I interacted with one other employee briefly and he was polite and helped direct me to where I needed to go. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

timm730's profile image
4 years ago

Very helpful and learned quite a bit. Betsy was very knowledgeable about the features. She answered our questions and then gave us more information that we didn't even know to ask about. Worth the time for sure! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Steve's profile image
4 years ago

First time dealing with Falcone and was very pleased with the professionalism and non pressure in working with both Alex and Jenny (sales and finance). Would certainly recommend Falcone to others. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

eric's profile image
4 years ago

I knew what I wanted, Gene found it and worked with me to get it done. Jennifer in finance care of me as well, and made it a lot easier than the previous new car that I bought. Thumbs up all around. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

revdkbutt's profile image
revdkbutt 
4 years ago

Friendly, professional service. Makes one feel like family. Follows up as promised. The Encore program to introduce features of new car was wonderful! We love Subarus! 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

AscentOwner's profile image
AscentOwner 
4 years ago

Thank you so much for making it an easy transaction. We keep coming back to Falcone because of the people and service at this dealership. 

Business response:

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. At Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. We have the same great team, just a new name! Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family! 

Frequently asked questions about Falcone Subaru

How is Falcone Subaru rated?

Falcone Subaru has a 4.9 star rating with 3,488 reviews. 

When is Falcone Subaru open?

Falcone Subaru is open now. It will close at 6:00 p.m.  

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