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EyeCare Express
- Optometrists
- South Bend, IN
About this business
Location details
1290 E Ireland Rd J, J, South Bend, IN, 46614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had a coupon for the exam and 2 pair of glasses for $69. I showed it to each person. After my exam they told me these certain two racks had kids frames, but said I can choose from any other racks. I found two I liked. The lady went through the lengthy measurement process then printed my bill. It was for $268. I said I was using the coupon. So she said I looked at the wrong racks. She then showed me a very small selection of frames to choose from, and told me that she would let me use one of the frames I’d chosen earlier, b... read more
RecommendedReally great service, very helpful staff 👓
RecommendedThe manager is awesome. She’s super helpful, and very kind. Good experience!
They can give me my glasses I had made in January that had chipped lenses that they had to send back. Nice to know there's no refunds AFTER you buy them. Never again will I ever go there. It's now April 6 and guess what? Still. No glasses. I'm going to make sure BBB gets a load of this. You went and pissed off the wrong person. Good news travels fast but bad news even faster.
Very bad business practices. Help is rude & they lie about your order.Was told after I paid them that it would be 5 days till I got glasses but was 11 days & when I called they disconnected me, 3 times. VERY rude sales person named Michelle, also yelled at my granddaughter & told her to get out when granddaughter went to pick up my glasses for me. Very bad place to get glasses from.
great prices. having special bogof
I would NEVER recommend. did my kids glasses and the lenses didnt fit the frame and then script was wrong. took the glasses back in the pretense of fixing bit never called and advised of anything. son needed glasses right away as he has a weak eye muscle. they had no sense of care or urgency for anything. said they could do everything to get the 200 and didnt deliver on anything. then have the nerve to have a no refund policy
The customer service was great but it's been 13 days and still no glasses. I paid for everything up front so what is the hold up?
I will never go back here. After all was said and done their advertised free exam was actually not free and they tried to bill be $600 for my visit. So I walked out with a pointless exam and no contacts or glasses.
Frequently asked questions about EyeCare Express
How is EyeCare Express rated?
EyeCare Express has a 3.6 star rating with 300 reviews.
When is EyeCare Express open?
EyeCare Express is closed now. It will open on Monday at 10:00 a.m.
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