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EyeCare Express
- Optometrists
- South Bend, IN
About this business
Location details
1290 E Ireland Rd J, J, South Bend, IN, 46614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedFast, friendly, knowledgeable. An all around pleasant experience!
Business response:
John Gutman, we are glad we could help! We hope to be of service to you again in the future. Best wishes, EyeCare Express
RecommendedI stopped in today just to get a pair of glasses. I left with two pair of designer glasses and only paid for ONE! I worked with Nick and the experience was beyond pleasant. He was attentive and professional, yet relatable. Highly recommend.
Business response:
We appreciate your positive review about your recent experience with us! We hope to see you soon!
Recommendedthey are are fast , polite and give good recomendations
when i finally got my glasses they were the wrong prescription. i was promised another pair to be ready that same day while i waited on the pair that was made wrong. A week later i still had not heard from them about either pair when i called they were rude when i requested my money back i was told to come get it when i got there i was told there was no refunds after arguing i finally was refunded my money. i will never go back or recommend this place!! poor customer service
RecommendedFast friendly service Highly recommend
RecommendedEleven months after purchasing my glasses I had an issue with them. A big shout out to Jason and Annabelle for great customer service in having my glasses remade. Thank you😊
The review I just left for EyeCare Express on Coliseum: (appointment was Tuesday) I had no idea what I was doing there. Every single person that I talked to, I told them it was my first time ever to see an eye doctor, hoping that they would take things slow and explain what was happening along the way. This is not how things happened. Everyone was friendly, but did their part, then shooed me onto the next person. Before I knew it, we are swiping my card for more than 3X what I expected to pay. After cashing out, I see the si... read more
Haven’t received my glasses in 3 months, probably gave me the wrong tracking information. I’ve filed a claim to find my missing mail, let’s see how far this takes me. I’ve called them several times following the order and I’m away at college so this added a nuisance to my hectic schedule. Honestly, calling them really doesn’t get anywhere. I’m usually a very patient individual, but this really stirred me up. The customer service is truly awful, they would rather not talk to you as if that’s not the job they applied for. They... read more
No!! I bought a pair of glasses 2 months that cost me over $300!! Arm piece hinge was defective and arm piece fell off. When I called them they told me to come in and they would take care of them. When I got there, after waiting for a while, they tried to sell me another pair of frames 1/2 off. I told them I wouldn't be back and neither would my family. I had the pair only 2 months, why should I have to pay again, when the first pair was defective to begin with.
Frequently asked questions about EyeCare Express
How is EyeCare Express rated?
EyeCare Express has a 3.6 star rating with 300 reviews.
When is EyeCare Express open?
EyeCare Express is open now. It will close at 6:00 p.m.
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