Exeter Finance Corp

Amy M 

on BBB

a year ago

This company preys on vulnerable people. Their practices should be illegal. I have made 67 of 72 payments and they are saying I owe an additional $10,000 in interest. This payment has to be in full by July. They refuse to work with me. Car was $18,000 and interest is $22,000. I was completely tricked into buying this car with the promosise I could refinance in six months. That didn't happen. 

Ray J 

on BBB

a year ago

Too bad zero stars isn't an option. I have yet to have a good experience with their automatic pay system and I have had a loan with them for four years now. To the point where I almost defaulted on it because I thought my payments were being taken out automatically due to the automatic payment agreement, correct bank info and everything, set on the same day each week but after $3,000 due and a phone call, come to find out, that wasn't the case at all apparently. Contacted Exeter again to figure out what happened and they bla... read more

Samuel G 

on BBB

a year ago

Granted I missed two payments because I was medical incapacitated, unable to walk and work. I needed a spinal fusion and a hip surgery and was on a lot of meds due to the pain. Before those two missed payments I never was late and for over a year now haven't made a late payment since. I asked Exeter for a Goodwill deletion or an updated ****** on my credit report and they said well send in a letter explaining what happened and some documents. I did just that and when I contacted them back after 45 days Exeter said oh we don'... read more

Laura B 

on BBB

a year ago

This company needs to be shut down. Yes, they got me. Yes, they caught me at a desperate moment when I needed transportation. However, I told the them and the salesman that I had NO, NONE, ZERO income, and that my partner has the income. They told me no problem we can add him in the back files( have no clue) as you cosigner and where it shows you have income in your home. Went to sign paperwork, theres partners income listed as mine. When I asked about it I was told the lender will accept the household income so my partner w... read more

Samantha S 

on BBB

a year ago

No one told me about the interest rate that I will be paying daily. Nothing going to the principal and I gave paid over ****** on car loan that's not going down, but increasing. This company should be investigated soon. 

LATASHA J 

on BBB

a year ago

I tried to make my payment of $600 though the automated system, Exeter charged my card ***** whose refusing to give my money back. thus is the worse company ever, please do not finance a car with them. 

Scott S 

on BBB

a year ago

Exeter Finance is the worst company it has ever been my displeasure to do business with. I traded in a car I had financed through them and the card I traded in also had an extended warranty through Carmax that was also refunded. The CarMax refund hit the Exeter account before the dealerships check for the payoff leaving a residual amount from the dealerships check that should have been sent to me. However Exeter tried to lie and say the check was for lower than what it was so they could pocket my money. Please do not do busi... read more

Deborah H. 

on BBB

a year ago

I've had my vehicle since November of 2023 made my payment for December on time using a money order. January the same and after a couple of weeks they tell me they have not received my payment. I got in touch with ************* to track it they told me the money order has been cashed and gave me the date. Exeter said that it doesn't show up in their system at all. ************* told me what to do to get the information I needed to find out who cashed the money order. The finance company wants me to make that payment again I ... read more

Proud A 

on BBB

a year ago

This finance company is violating Usary Laws with outrageous interest on their vehicle the state maximum interest rate on a vehicle is ***** percent, why is my nephews rate over 27 percent! Will have my lawyer look over his contract. He had paid over $15k on a car that was financed for $16k he has paid them over $20k and over $15k of it has gone to interest only! Making his term longer and having to pay another $12k plus on a 14 year old car. If you have a vehicle Financed through them contact a lawyer like I am to have them... read more