Exeter Finance Corp

Tarvis M 

on BBB

a year ago

Exeter Finance experience is the worst, Since 2018, I been dealing with Exeter Finance regarding the illegal and fraud pertaining to the payments on the car loan. Exeter alleged did not make payment toward the interest of the loan. Exeter revised payments without notifying the account holder. ********************** falsified contract agreement and when requested a copy thvie wrongfully denied access to the contract. Exeter harassed, lied, stole, manipulated all payments. Exeter denied allegations of fraud, discrimination and... read more

Tonjia M 

on BBB

a year ago

They customer service is terrible. They interest rates daily they went up on my interest without my knowledge. I owed 5 yrs took out extensions total of 9 after paying on the car for an extra 2 yrs my majority date was 1/19/2024 thinking the car will be paid off they in turn told me I still owe $12,000 in back interest Im 90 days behind trying to catch up. They call me about ************************************************************* And harass me I asked if they meet me half give me 90 days to pay 6000. They refused they ... read more

Marco G 

on BBB

a year ago

This company is violating the regional interest permit it most be reported to federal government for their abusive practices they charge more than region let take from their people they trade their transaction falsely they most be penalized by federal government .in ** with the help of the sales person they confuse the costumer to evoke distraction using ulterior messages and poor descriptions of the terms in addition they use a public ************* other documents the people sign and dont get copy of those.they take advanta... read more

Karen F 

on BBB

a year ago

I have paid 69 payments on this truck. I called numerous times to let them know I was having financial difficulty. Was willing to make partial payments. Was told that I couldn't. I had to pay full payments only. Truck was repossessed. Called Exeter about it. They had no record that it was even scheduled for repossession. Back and to on the phone for a week. Then all of the sudden they have supposedly send me a letter and a text message about a repossession. Now I have to come up with a large lump sum or completely lose my tr... read more

Amy M 

on BBB

a year ago

This company preys on vulnerable people. Their practices should be illegal. I have made 67 of 72 payments and they are saying I owe an additional $10,000 in interest. This payment has to be in full by July. They refuse to work with me. Car was $18,000 and interest is $22,000. I was completely tricked into buying this car with the promosise I could refinance in six months. That didn't happen. 

Ray J 

on BBB

a year ago

Too bad zero stars isn't an option. I have yet to have a good experience with their automatic pay system and I have had a loan with them for four years now. To the point where I almost defaulted on it because I thought my payments were being taken out automatically due to the automatic payment agreement, correct bank info and everything, set on the same day each week but after $3,000 due and a phone call, come to find out, that wasn't the case at all apparently. Contacted Exeter again to figure out what happened and they bla... read more

Samuel G 

on BBB

a year ago

Granted I missed two payments because I was medical incapacitated, unable to walk and work. I needed a spinal fusion and a hip surgery and was on a lot of meds due to the pain. Before those two missed payments I never was late and for over a year now haven't made a late payment since. I asked Exeter for a Goodwill deletion or an updated ****** on my credit report and they said well send in a letter explaining what happened and some documents. I did just that and when I contacted them back after 45 days Exeter said oh we don'... read more

Laura B 

on BBB

a year ago

This company needs to be shut down. Yes, they got me. Yes, they caught me at a desperate moment when I needed transportation. However, I told the them and the salesman that I had NO, NONE, ZERO income, and that my partner has the income. They told me no problem we can add him in the back files( have no clue) as you cosigner and where it shows you have income in your home. Went to sign paperwork, theres partners income listed as mine. When I asked about it I was told the lender will accept the household income so my partner w... read more

Samantha S 

on BBB

a year ago

No one told me about the interest rate that I will be paying daily. Nothing going to the principal and I gave paid over ****** on car loan that's not going down, but increasing. This company should be investigated soon.