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Enterprise Rent-A-Car
- Transportation Services
- Ridgefield, CT
About this business
Location details
227 Ethan Allen Hwy, Ridgefield, CT, 06877, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Enterprise has always been great! I travel for work, everything is booked through a travel agency. For some reason they booked my car through Hertz which was horrible. ***** would not let me rent the care even though it was reserved and on the company card they would not take my card. ***** wanted a ****** deposit which was ok, but they wanted to run a credit check. I was not ok with that. so I left hertz where I had reservations and went to enterprise. Enterprise got me into a car with in 5 minutes even without a reservatio... read more
Very nice staff, they took care of everything for us, no problems. Keep up the good work!
WORST EXPERIENCE EVER! Reserved a van 2 MONTHS in advance for a 10-day vacation. Were called just a few days before and told "We are sorry but we don't have a vehicle for you." We spoke to the branch manager who gave NO solution, NO option and was not willing to get us 2 SUVs for the price of the van to compensate for the TERRIBLE SITUATION THEY CAUSED.What is the point of reserving something if it's not available? And how poorly is a company run that cannot even foresee not having a vehicle we secured in advance to give us ... read more
I would technically give 0 stars!! Had rental reserved for over 3 months. Went to pick up the morning of only to be told there was none available. Called corporate twice and was promised a return phone call from area manager both times but received no phone call. Reservations mean nothing!! Beware!!
Apparently Enterprise no longer does the pickup/drop off, but they are still advertising it. Unless I have no other options, I will never rent from them and I would advise everyone considering them to find a different rental company or make other arrangements through family or friends.
I made a reservation online for a car from Enterprise in *******, **. It was confirmed. I took a taxi 35 minutes to the location to pick up my car, which was not available. The manager of the location said he had no cars for me for the entire weekend (when I offered to wait) and no cars at any nearby rental companies anywhere (when I asked if he could check - which he didn't. He said he knew there were none). After being otherwise ignored for thirty minutes, I left, found a car at another location, took another 35 minute tax... read more
Hello I am ************************* and I wanted to share the aweful experience I had today. Due to an accident that I was not at fault the insurance company set up a rental with Enterprise in ************** **. I called yesterday and spoke with a nice lady named ********************* that said for me to come in the following morning at 8am. So this morning at 8am I came to the office in **************, ** to pick up the rental and the lady at the counter (*********************) said I had no reservation. I told her I defin... read more
I rented a car from 2/1/22 to 2/11/22. I had a allergic reaction to some medication and had to miss my Dad funeral to go home. The flight required an early morning arrival and no one was at the counter. Plus I was running late and forgot to drop-off the keys. When I got to my first stop, I called the customer service number on the key and asked where to send the key. I was told it happens all the time. She would have someone call me to tell me where to send the keys. And I would not get charged for the keys as I returned the... read more
The office in ************ does not Honour reservations. I have been renting monthly to help my sick father get his errands run and get to his appointments. This month they all of a sudden, no longer provided pick ** in the 5 km radius as they had always previously done. When I complained, they told me they would arrive to get me at 12 instead of 10:00 AM. They just never came. I waited all day. I called 5 times and they never returned my call.Then yesterday at 3:07 in the afternoon when I was to pick up the vehicle today at... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 1.8 star rating with 612 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open at 8:00 a.m.
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