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Empire Toyota of Huntington Service & Parts
- Auto Repair
- Huntington Station, NY
About this business
Location details
370 Oakwood Rd, Huntington Station, NY, 11746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Four stars only because of the price issue. Communication was fast. I was informed that the car is available and you can come for a test drive. After the test drive, when we started negotiating the purchase price, I was quoted a much higher price, saying that the price on the Cargurus website was wrong. But it was this price that prompted me to buy this car. And I already wanted to refuse the purchase, but they lowered the price and we finally found an acceptable figure. The car was clean and fully prepared for sale. The dea... read more
Business response:
Hello, Thank you for sharing your experience with us and we appreciate your business. Were delighted to hear that are team was there to help with your purchase. If you have any questions or any concerns, please contact us at the dealership. Thank you!
They are good with followups
Business response:
Thank you for your 5-star rating! We are so glad that our team could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Stay away from this dealership. they tried to do a bait and switch on me. i spent a lot of time in correspondence w/ this dealership on a mdx asking about the condition and history of this car, only to come there to find out that the car was pretty beaten up (poor condition) when they had told me that the car had no problems and was in great condition. they knew i was traveling from far away to come and buy this car. what a disappointment to find out the car smelled like smoke, front bumper was misaligned/shifted only hangin... read more
Business response:
Hello, We are very sorry to hear that you did not have a positive sales experience at our dealership. We do apologize for any miscommunication on the condition of the vehicles that you were interested in. Know that in no way did we try to mislead you. If you would like to discuss your concerns with us, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.
Very professional and helpful, but high dealer fees adding ~$2000 extra car price.
My experience very good l was happy with us l brought the car the salesperson is very nice thank you
Business response:
Marc, Thank you for your 5-star review! We are so glad that we could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels- on behalf of the entire team!
Just stay away of this dealer. I was attended by a very rude guy with the worst customer service ever! I came from Providence to see a car, more than 3 hours driving to get this kind of service just because we were looking for a pre owned car. He said : if you don't like this car, go and buy a new one!!!
Business response:
Hello Omar, Thank you for sharing your experience with us. I am very sorry to hear that you didn't have a good experience and apologize for any disrespect that you encountered with our sales staff. We expect all our customers to be treated with respect and professionalism. If you would like to further discuss your experience, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly
Very good service
Business response:
Marizol, Thank you so much for your 5-star review! We greatly appreciate your business, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Take care!
I did not purchase but Empire sales team were awesome and responsive!
Business response:
Mike, Thank you so much for your 5-star review! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future.
After going to several other dealerships and suffering through lackluster customer service, I found the perfect dealership and the exact 4Runner that I was dreaming of. These folks are straight shooters and extremely professional. I highly recommend this dealership and will return for future vehicle needs.
Business response:
Thank you so much for your wonderful review and recommendation! We are honored that your vehicle search led you to us, and we are delighted that our team could provide you with the quality service that you so much deserve! Wishing you the warmest congratulations on your new Toyota 4Runner! We look forward to continuing to provide you with our best care in your visits to come!
Frequently asked questions about Empire Toyota of Huntington Service & Parts
How is Empire Toyota of Huntington Service & Parts rated?
Empire Toyota of Huntington Service & Parts has a 4.5 star rating with 1,871 reviews.
When is Empire Toyota of Huntington Service & Parts open?
Empire Toyota of Huntington Service & Parts is closed now. It will open at 7:00 a.m.
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