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Empire Toyota of Huntington Service & Parts
- Auto Repair
- Huntington Station, NY
About this business
You'll love the no pressure sales experience at our dealership. We're one of the Long Island Toyota Scion dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota Scion customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Huntington Toyota Scion means being treated with respect, not having to negotiate or visit multiple NY Toyota Scion dealers to get the price you deserve. Being treated like family means giving New York To... read more
Location details
370 Oakwood Rd, Huntington Station, NY, 11746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional and helped me through out the whole process
Nice
Business response:
Marilyn, Thank you so much for leaving us this fantastic review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with superb service. We are happy to know that they were nice. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Empire Toyota of Huntington team!
Worst 0 stars don’t go here made apt they confirmed 2xs that day after work I drove there in bumper to bumper hour worth of traffic then sales girl goes in back n says car not there on lift in shop I said get it down r u kidding me !! Next morning called manger Josh explaining I was 1st to call serious buyer I want car to see n drive b4 anyone else he says he will call me back never does 2 days later cars on site says sold I will be reporting them to better business also for being so shady don’t waste your time and go here t... read more
Business response:
Kim, We want to extend our sincerest apologies for your experience that you had here at Empire Toyota of Huntington. If you would like to discuss things further, please contact our Sales Manager: Blake Heller 631-759-9176 bheller@eagny.com
I was dealing with Mindy over the phone and had planned to come in and test drive the car. Since I couldn’t make it in right away I was going to put a deposit down. She told me someone would contact me to take a deposit. No one called. The next day someone else put a deposit on the car. I asked for a follow up if the deal didn’t go through, but never got one. I called again and was told the deal did in fact fall through and did I want to leave a deposit. 30 minutes later I get a text saying that someone ELSE put a deposit. R... read more
Salesman was nice but the car I wanted was no longer available. I did drive an hour and a half and was kind of annoyed.
Business response:
Hello Carline, So sorry to hear of your disappointment with our dealership. We do apologize for the lack of communication and that the vehicle that you were interested in was no longer available. If you would like to discuss this with us, please contact our Sales Manager, Gracie Agosto, at 631-759-9176 or at gagosto@eagny.com
Very honest people great to work with them love them and hope to do business with them asap
Business response:
Thank you for this positive feedback! We hope to continue serving you and your future automotive needs, and that you will recommend us to your family and friends.
Four stars only because of the price issue. Communication was fast. I was informed that the car is available and you can come for a test drive. After the test drive, when we started negotiating the purchase price, I was quoted a much higher price, saying that the price on the Cargurus website was wrong. But it was this price that prompted me to buy this car. And I already wanted to refuse the purchase, but they lowered the price and we finally found an acceptable figure. The car was clean and fully prepared for sale. The dea... read more
Business response:
Hello, Thank you for sharing your experience with us and we appreciate your business. Were delighted to hear that are team was there to help with your purchase. If you have any questions or any concerns, please contact us at the dealership. Thank you!
They are good with followups
Business response:
Thank you for your 5-star rating! We are so glad that our team could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know.
Stay away from this dealership. they tried to do a bait and switch on me. i spent a lot of time in correspondence w/ this dealership on a mdx asking about the condition and history of this car, only to come there to find out that the car was pretty beaten up (poor condition) when they had told me that the car had no problems and was in great condition. they knew i was traveling from far away to come and buy this car. what a disappointment to find out the car smelled like smoke, front bumper was misaligned/shifted only hangin... read more
Business response:
Hello, We are very sorry to hear that you did not have a positive sales experience at our dealership. We do apologize for any miscommunication on the condition of the vehicles that you were interested in. Know that in no way did we try to mislead you. If you would like to discuss your concerns with us, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.
Frequently asked questions about Empire Toyota of Huntington Service & Parts
How is Empire Toyota of Huntington Service & Parts rated?
Empire Toyota of Huntington Service & Parts has a 4.5 star rating with 1,730 reviews.
When is Empire Toyota of Huntington Service & Parts open?
Empire Toyota of Huntington Service & Parts is closed now. It will open at 7:00 a.m.
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