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Empire Toyota of Huntington Service & Parts
- Auto Repair
- Huntington Station, NY
About this business
Location details
370 Oakwood Rd, Huntington Station, NY, 11746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The vehicle listed didn't exist. Listing said 2026 tacoma trd off road manual transmission but there was no such vehicle available. Even with pictures provided.
Business response:
We apologize for any confusion and inconvenience. Please reach out to us at (855) 452-5902 when you can so we can address this situation directly. Thank you and have a great day.
Good overall experience.
The dealer place is nice and salesperson Ricky is friendly and knowledgeable. I like that Venza very much, but it is too big for my wife to drive. She is looking for what she likes.
Was terrible. I had to travel 1hr just for then to tell me there was something wrong with the truck and we can get you into something like a 25 Tundra. What a waste of time. If i wanted a 25 Tundra i would have driven 7 minutes to my Mckinney dealership. Tried the bait and switch. Don't do business with these guys.
Business response:
Your feedback is invaluable to us, and we understand your frustration. Your experience falls short of the standards we strive to maintain, and we would appreciate the opportunity to discuss this further. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address your concerns directly and work toward a resolution.
The banks wouldn't finance the GLE. However the staff at Toyota worked to get another vehicle financed. Ms. Gladys Madison made everything work for us to drive away in a Honda Pilot. We appreciate her dedication to excellent customer service!
They were willing to help
Very responsive
Business response:
Hello Tandy, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Communication is good but pricey
Never received a call or an email on my request. What is sad is that my Wife and I bought her Toyota Highlander from them. We would've thought they would want to create and retain loyal customers.
Business response:
We apologize for the lack of communication regarding your request. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 447-5859 when you have a chance. Thank you, and we look forward to hearing from you.
Frequently asked questions about Empire Toyota of Huntington Service & Parts
How is Empire Toyota of Huntington Service & Parts rated?
Empire Toyota of Huntington Service & Parts has a 4.5 star rating with 2,252 reviews.
When is Empire Toyota of Huntington Service & Parts open?
Empire Toyota of Huntington Service & Parts is closed now. It will open tomorrow at 7:00 a.m.
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