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Empire Heating & Air Conditioning Inc

4.9

About this business

Empire Heating and Air Conditioning is a full service residential and light commercial contracting company. Empire repairs, services and installs all types of heating and cooling equipment and systems including boilers and water heaters. Empire Heating and Air Conditioning also provides a full line of IAQ products and services. Empire provides provides free estimates on replacement equipment with full system design and engineering services. 

Location details

783 Dekalb Industrial Way, Decatur, GA, 30033, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.91,337 reviews
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Michael Hug's profile image
Michael Hug 
6 years ago

Installed two different systems 6 years apart. Both experiences were excellent! 

Paula Musselman's profile image
Paula Musselman 
6 years ago

Your technician was extremely knowledgeable about figuring out the initial problem and then figuring out why it happened. He found the problem immediately and fixed it. His communication with me was at a costumers level of understanding, making it easy for me to follow. Empire Heating and Air never disappoints. Thank you! 

Jeptha Preston's profile image
Jeptha Preston 
6 years ago

My tech was very knowledgeable and professional.... I highly recommend Empire HVAC 

Tracy Lacue's profile image
Tracy Lacue 
6 years ago

These guys are always great, they show up on time and are very thorough and very nice and very professional. Glad to have them as part of our “taking care of home” team. 

Cheryl Prichard's profile image
Cheryl Prichard 
6 years ago

They have the most professional and courteous technicians. Always on time and knowledgeable. Great company! 

Donna Stevenson's profile image
Donna Stevenson 
6 years ago

The technician, Kyle, was very competent and pleasant. I have used Empire for years. However Heather in the office called today at 8:45 to tell me that I was first for the day and he was on the way from the office. . An hour later he showed up. I thought he had gotten lost but he said he was in a meeting at the office. I had to leave at 11:00 so he was unable to complete the spring tune up. My complaint is the lack of honest communication regarding the time someone might arrive. 

Pete Patrick's profile image
Pete Patrick 
recommend  Recommended
6 years ago

We have used Empire Heating and A.C. For many years and have found them to be very knowledgeable, on time and fair pricing. The techs are always courteous and explain in depth what the problem is and what they can do to fix it. 

Rhoda Morrison Joyner's profile image
Rhoda Morrison Joyner 
recommend  Recommended
6 years ago

Ezekiel came on Saturday morning after we realized our thermostat was not working. Heather, at Empire, squeezed us in between his appointments. The batteries in the older thermostat had corroded so be alert and change those out every 6 months!!! We have a new upgraded thermostat with large numbers we can see. He gave us a lesson on operating the new one. We are all set now and are thankful as our granddaughter is visiting for the weekend. Thanks Empire! 

Paul Mooring's profile image
Paul Mooring 
recommend  Recommended
6 years ago

Top notch people that work for Empire. Very courteous, fast and knowledgeable. Feel their pricing is fair and customer service is great. 

Frequently asked questions about Empire Heating & Air Conditioning Inc

How is Empire Heating & Air Conditioning Inc rated?

Empire Heating & Air Conditioning Inc has a 4.9 star rating with 1,337 reviews. 

When is Empire Heating & Air Conditioning Inc open?

Empire Heating & Air Conditioning Inc is closed now. It will open on Monday at 8:00 a.m. 

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