Emerald City Charters

little foot H. 

on Citysearch

8 years ago

It was a Sunday, and our vet was not open. We found this clinic online and called. They told us we could bring our dog in right away. My husband said that as painful as it was to put our dog to sleep, the vet and vet tech (who kissed our dog's head as he was put to sleep) were very comforting and understanding. WE knew that our poor dog was dying, but our regular vet convinced us to buy another $200 in medicine for no good reason. We're grateful that this place helped us and trusted us to know that WE, as his family, knew th... read more

krist h. 

on Citysearch

8 years ago

Emergency vet care is always an unexpected and sometimes great cost, but I never felt pressured in making any decisions. I'm so thankful we ended up at Emerald City. I could not have hoped for a better experience. 

C T. 

on Citysearch

8 years ago

Thank you so much for saving my cat's life, and taking such excellent care of him. 

raylene m. 

on Citysearch

8 years ago

Everyone at the clinic is so kind, patient, and giving of their time. They are a dream team, providing the best care to pet (and human) during a stressful time. 

Doug S. 

on Citysearch

8 years ago

Dr. Foley was exceptional. She explained everything in detail, went over every test, and potential cost, and helped me make informed care decisions. She did so with kindness, and a better bedside manner than any Dr. I've ever met. 

Running C. 

on Citysearch

8 years ago

The first time I spoke with the vet, she listed 3 possible reasons for my cat's ailment, and listed the two she thought were most important to test right now. And, by the way, she did not recommend the most expensive test, unless the other two were inconclusive. She asked me if I was OK with the first two tests after I was able to look at the cost, and I agreed to have them done. This helped me get a feel (and a bit of a say) for how much I was going to have to pay for the intake, diagnosis, and preliminary treatment (hydrat... read more

BlueSkies H. 

on Citysearch

8 years ago

I didn't think there was anything wrong with the way my cat (and I) were treated. The receptionist went through a list of questions for me and listened to my answers carefully. I know she was paying attention because the diagnosis/treatment papers that I was later given listed every detail that I described, even the somewhat irrelevant details that I was babbling at one in the morning. 

infinity4ever C. 

on Citysearch

8 years ago

I was neither shocked nor bothered by the price tag, which was around $415. Heck, a routine visit to the gynecologist costs me $200 (or would, if I didn't have health insurance) - why should I expect emergency services for my cat to be in any way cheap? When I think "emergency room" I think possibly $1,000's spent... 

Sally S. 

on Citysearch

8 years ago

The receptionist/assistant was friendly and warm but mostly down to business, especially during intake; the doctor was not really one for small talk or warm fuzzies. This did not bother me and I didn't feel like I was rudely treated. I really don't care about my (or my pet's) doctor's work personality as long as s/he is intelligent, conscientious, and technically competent, and I don't understand why some of the reviewers are upset that the doctor didn't act like Oprah or their best friend. This is an emergency clinic, not a... read more