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Ellicott House Apartments
- Residential Leasing
- Washington, DC
About this business
Location details
4849 Connecticut Ave NW, Washington, DC, 20008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Horrible management, horrible owner who is cutting concierge and security hours, poorly maintained building, fairly incompetent maintenance, in a neighborhood where businesses are closing, long awaited new businesses are not opening, theft is rampant, next door park where all kinds of sketchy things happen...Just NO.
Verified Renter We have lived at Ellicott House for almost a year and we have greatly enjoyed our time here. The apartments are very attractive and spacious and the price is reasonable. The office staff and concierges are very friendly and extremely helpful. While we have had a few instances where repairs were needed, 9/10 times maintenance has responded within 48 hours and have been easy to work with. We enjoy the community that lives here as well and so far we have had an overall pleasant experience.
Business response:
Hi, your review about Ellicott House made our day! Thanks so much for taking the time to write. At Ellicott House, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Ellicott House.
Verified Renter When I get off the elevator where the gym is located, I am hit with a smell of toxic disgusting trash. That will set the time for the entire building. Let me just tell you. Those trash bins need to be removed. People live down there and the trash bins are overflowing and I should not have to smell trash when I get off my elevator that is slumlord behavior. It brings bugs and rodents, so I’m giving you notice now before I call the DOB. I have mentioned this many times and you have done nothing you’re not even ... read more
Business response:
We are disappointed to learn of your experience here at Ellicott House, but will take this opportunity to improve. Our community manager would really like to speak with you about this. Please contact us at EllicottHouseMgr@greystar.com as soon as you've got a moment. We look forward to hearing from you.
Save yourself the trouble I’ve lived here just over a year and this place is terrible. Fire alarms don’t work so they “test” them constantly. In the mean time your safety is dependent upon fire watch personnel looking or smelling smoke. Hot water is non existent. I’ve lost count how many “repairs” they’ve done to the hot water boilers. Custodial crew don’t actually clean, there was dog poop sitting in a very commonly used stair well for 4 days. And the portal the report repairs often doesn’t work….
Business response:
I'm so sorry to hear your experience didn't meet your expectations (or our standards). We want to make it right! If you're willing to give us another chance, please get in touch at EllicottHouseMgr@greystar.com and our community manager will work with you personally.
Verified Renter Ellicott House apartments are fine. It's no luxury apartment, but the location is good and facilities passable considering the price. The same problems most likely apply to other apartments of similar age in the area. The building is from the 70s, and although they've renovated the common areas to look modern the units themselves are certainly a bit more dated. Maintenance isn't as good as other apartments I've lived in. The staff turnover for the front desk and leasing office have also been high lately, lead... read more
Business response:
Hi there! Your recommendation matters so much, and we're so happy to have earned it. Thanks again for taking time to let the world know about your experience. Have a great day!
Verified Renter A lot of the same issues keep happening. Random concierges; elevator constantly being fixed, and much more. All we can do is send an email and wait.
Business response:
Thanks for taking time to give feedback about your experience with us. Your input matters! Our community manager would really like to speak with you about this. Please contact us at EllicottHouseMgr@greystar.com as soon as you've got a moment. We look forward to hearing from you.
Verified Renter The Ellicott House is generally clean. It definitely needs some more assistance with cleaning. The pool water is cold and not pleasant. Discussed this with management constantly. The trash rooms are smelly and the chutes need to be cleaned. Our windows have not been cleaned in years. Used to be cleaned every year. There are mice in the building. We had a coffee bar but it was taken away recently. Management I like, the property manager I am speaking of. The vending machines have gnats that fly out of the mach... read more
Business response:
We are always working to improve, and feedback like yours helps us know where to focus our efforts. We are escalating your comments to the appropriate team members and would like to follow up with you to ensure your needs are being addressed to your satisfaction. Please call or visit the office when you have time for a conversation.
Not my cup of tea Sadly The Ellicott House is no longer what it used to be. I’ve lived here about 13 years and I’m very disappointed. The pool water is cold and not taken care of. There are rodents in the building and the building is not taken care of. We have lots of areas that need painting and assistance. Our carpets are constantly dirty and stained. We no longer have a coffee bar as a amenity. There are constant water shut offs and power outages. Maintenance takes longer than they should and nothing is ever truly fixed. ... read more
Business response:
Thank you for your loyalty over the past thirteen years. While we are glad to hear that you flourished here in the beginning, we are disheartened to learn about your current perspective. We appreciate your recommendations and look forward to seeing your delight in our community restored. Thank you for reaching out so we know how we can better be here for you.
Verified Renter I love living at Ellicott house apartments. Management is always open to talking to me when I need it and the staff at the front desk and all the building staff are always friendly.
Business response:
Home is where the heart is, so we are elated that yours is worthy of so many stars. We are honored to provide such comfort to you.
Frequently asked questions about Ellicott House Apartments
How is Ellicott House Apartments rated?
Ellicott House Apartments has a 3.9 star rating with 260 reviews.
When is Ellicott House Apartments open?
Ellicott House Apartments is open now. It will close at 6:00 p.m.
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