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El Paso VA Health Care System - U.S. Department of Veterans Affairs

3.0

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Location details

5001 N Piedras St, El Paso, TX, 79930, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
Sat8:00 a.m. to 4:30 p.m.
SunClosed
3.0155 reviews
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Patty Puentes Perez's profile image
Patty Puentes Perez 
8 years ago

I had such a great experience with all the staff in PT, Nuerologist, Cardiologist and Medical Records yesterday. A big Thank you to the Nurse Practitioner Jones for helping get all my father's Doctors in one place at the VA and not having to have serval doctors out in the community. We have had nothing but a great experience. Kudos to all the employees and staff for your hard work and dedication. God Bless You All. - The Puentes Family 

Carol Pacheco's profile image
Carol Pacheco 
8 years ago
Isaiah Twombly's profile image
Isaiah Twombly 
8 years ago

Always good care at my VA. So many vets work for the VA. They care and does concern. 

Jessie Edward Moreno's profile image
Jessie Edward Moreno 
8 years ago

Terrible customer service. You'll make an appointment, and it'll get rescheduled at least 3 times before you see your provider (almost a year later). They're good at medicating you though! 

Pat Lemire's profile image
Pat Lemire 
8 years ago

I really like our El Paso VA clinic. My husband is 100% disabled and a retired Vietnam Veteran. He's also in a wheelchair. We were there yesterday, as a matter of fact. I enjoy all the people we interact with, and that's quite a few different clinics. I don't think they hear enough from people who are happy with their care and how they are treated. From the guys and gals at the front door, to the receptionists, nurses, Doctors, store employees, snack bar employees ... and all the different employees in the halls who always s... read more

G Ray Barton's profile image
G Ray Barton 
8 years ago

I have always been treated with respect and courtesy if there is a problem they fix it any faculties have things that can be better. 

Sheila Joplin's profile image
Sheila Joplin 
8 years ago

Not at the VA but my case worker Gracie. Who put me at ease and talked me into giving the system another chance. So not the place but Gracie who help me in my time of need. 

Monique Chavez's profile image
Monique Chavez 
8 years ago

I came from West LA VA where you can get an appointment almost immediately. Here I have to wait 2 months for an appointment. Its ludicrous. I'm 26 weeks pregnant and I was told today that I have to wait till I'm 32 weeks to be seen. Not to mention the hold time on the phone. I got so tired of the 30 minute hold time I hung up. This has to be the worst VA I've been to or should I say tried to be seen at. Tried to call the womens coordinator a few times and never got a call back. 

Michael Marin's profile image
Michael Marin 
8 years ago

So far the VA hasn't disappointed me on my appointments, they call to confirm my appointment 2 to 3 times. 

Frequently asked questions about El Paso VA Health Care System - U.S. Department of Veterans Affairs

How is El Paso VA Health Care System - U.S. Department of Veterans Affairs rated?

El Paso VA Health Care System - U.S. Department of Veterans Affairs has a 3 star rating with 155 reviews. 

When is El Paso VA Health Care System - U.S. Department of Veterans Affairs open?

El Paso VA Health Care System - U.S. Department of Veterans Affairs is closed now. It will open tomorrow at 8:00 a.m. 

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