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Durham Volkswagen Parts Department

4.2

About this business

Location details

3823 Durham-Chapel Hill Blvd, Durham, NC, 27707, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.287 reviews
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h2o all day b.'s profile image
h2o all day b. 
12 years ago

Keith Hutchins was so courteous and helpful with the purchase of my new Beetle. It was my dream car and although I had some credit issues, Keith worked hard to get me in my dream car. I would highly recomend this dealership to anybody! These people rock! I've never been treated so respectfully at a car dealership. It was the best car buying experience I've ever had. 

Kea P.'s profile image
12 years ago

It helps if you submit internet price requests ahead of time -turned out to be about $1,000 less on an already good fair price Josh offered. So, overall, price was definitely a "5" after SSVW matched the internet quote (from the same dealer, but internet department interestingly). Chavis, the finance guy was really pushing the over-priced warranty stuff but was genuinely friendly and respectful. I personally think a bottle of krytox (super special and expensive lube NEEDED for the seals on the Eos's convertible roof, serious... read more

BlackJack21 P.'s profile image
BlackJack21 P. 
12 years ago

I just want to make a shout out to Southern States VW of Durham, specifically Rod Miller, Keith Hutchins and Derek Lett (General Manger) and Santiago. I first heard about this dealership on the Light 103.9 over a year ago and wrote the name and number down on a napkin and kept it in my truck. Well, this year, God prompted me to contact them, I did an application online and referenced hearing Rod on the radio. I met with Keith Hutchins, Rod Miller and Derek Lett (General Manager) and was treated with the utmost respect and ca... read more

Chef C.'s profile image
12 years ago

I absolutely hate shopping for a car, but our daughter blew out the engine on her car yesterday, so we had to enter the marketplace again. After looking around the internet, we ended up driving a short distance to Southern States Volkswagen. We were met by Keith Hutchins as we walked in the door. This was the beginning of a great shopping experience. Keith is VERY knowledgeable (at least about VWs and football). He took my daughter for a test drive, but unlike most test drives I have taken in the past, he used this opportuni... read more

WillGossip F.'s profile image
WillGossip F. 
12 years ago

Before coming to Southern States, we contacted their assistant internet sales manager, Anita, about their inventory of Passat TDIs (these are in high demand and most dealerships only have 1-2 on the lot) and to see if we could get a deal on the sticker price listed on-line. She responded immediately and offered a very fair discount off the advertised sticker price. Because of that, we scheduled a test drive and Keith Hutchins was our sales person. He rocked...he gave us a thorough test drive of both the Passat TDI and the Je... read more

Garter P.'s profile image
Garter P. 
12 years ago

Okay, so here I am pulling out of TJMaxx at 6:50 PM on Friday night when my engine light and my EPC light both come on. Yikes! I am from out of town visiting for the weekend with my wife and two small children. I remembered Southern States VW, where my wife used to get her oil changed. I showed at the service door, with no appointment, shortly before 8 AM and met "Little Ronnie". My experience was superior. From the moment I showed up to the moment I left, I felt like I was taken care of like a family member. In only two hou... read more

dancin star H.'s profile image
dancin star H. 
12 years ago

Keith-Exceptional, Professional, competent, expedient, & pleasant. Learned my wants & needs quickly-put the deal together Quickly, & Secured a Great deal for me. 

candes's profile image
12 years ago

bought a new car here... seek out keith hutchings... he is a kind, thorough, none-pushy salesman who works for you to get a great car, deal and experience! 

AvidGolfer R.'s profile image
AvidGolfer R. 
12 years ago

they were quick and got the job done in a timely manner 

Frequently asked questions about Durham Volkswagen Parts Department

How is Durham Volkswagen Parts Department rated?

Durham Volkswagen Parts Department has a 4.2 star rating with 87 reviews. 

When is Durham Volkswagen Parts Department open?

Durham Volkswagen Parts Department is closed now. It will open at 8:00 a.m. 

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