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Durham Volkswagen Parts Department

4.2

About this business

Location details

3823 Durham-Chapel Hill Blvd, Durham, NC, 27707, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.287 reviews
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Lil Doll S.'s profile image
Lil Doll S. 
11 years ago

This was a perfect buying experience from beginning to end. Rod Miller was courteous professional and helpful. The salesman Artur B was the best I have encountered. He was attentive and listened to my needs. His explanation of the car and test drive sold me. He followed up and made me feel important. Handling the paperwork with Chavis was a pleasure as well. I had a thorough explanation of all documents and felt comfortable with the process. I received a visit in the dealership from the general manager and felt a genuine int... read more

On the Edge H.'s profile image
On the Edge H. 
11 years ago

Easy to work with, worked around my schedule, had plenty of vehicles to choose from, thoroughly explained financing options, ultimately made the deal work for me, was in a out in a couple hours. 

music fan J.'s profile image
music fan J. 
11 years ago

Standard oil change, tire rotation, and inspection. They were timely and helpful. 

SweetAsCandy S.'s profile image
SweetAsCandy S. 
11 years ago

Excellent service from everybody 

LivelyStar T.'s profile image
LivelyStar T. 
11 years ago

Southern States has some awesome people there. All of there Techs are seasoned and definitely know what they are doing. Sam the service manager is a nice guy and helped me with two recalls I had on my 07 Jetta. The car is great and is by far the most fun to drive car I have ever owned!.. When I bought they were patient with me as I tried to figure out actually how to go about buying a new car. I was impressed by the knowledge I was given. A salesperson at another dealer must have been new but he didn't really answer any of m... read more

OceanicZoo o.'s profile image
OceanicZoo o. 
11 years ago

My wife and I were on an east coast trip in May of 2012 when I left my lights on over night killed the battery and had to get the security code reboot to start the car. This happened on a Saturday afternoon as we were getting ready to leave for an hour and a half ride to our next visit. Bill Rate and Andrew Biesemeir, service advisors, got us in and out in about an hour. Friendly and prompt service. Thanks again from a Wisconsin TDI owner. 

GiftedPrint5 T.'s profile image
GiftedPrint5 T. 
12 years ago

Bought a car here . The service was polite, the car I got was super and the price was ok too 

RareAddition C.'s profile image
RareAddition C. 
12 years ago

I own a 2012 Passat S from this dealership. This service here is always great! They are always going out of there way to help their customers. I went in today to get a new tire, they did not have the tire I wanted in stock so they provided me with a brand new Passat SE to drive until my baby is ready. 

Giga Y.'s profile image
12 years ago

Keith Hutchins was a delight to work with. Not only is he is friendly and very knowledgeable about the VW product line, but he is enthusiastic about the company and the various models that we looked at. Before taking a couple of test drives in the two different models, he went over their characteristics and tried to help me understand some of the mechanics behind the great handling that they have. He answered every question I came up with and was frank with his answers, spending almost two hours with me! I had test-driven a ... read more

Frequently asked questions about Durham Volkswagen Parts Department

How is Durham Volkswagen Parts Department rated?

Durham Volkswagen Parts Department has a 4.2 star rating with 87 reviews. 

When is Durham Volkswagen Parts Department open?

Durham Volkswagen Parts Department is open now. It will close at 6:00 p.m.  

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