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Durham Volkswagen Parts Department
- Auto Parts & Supplies
- Durham, NC
About this business
Location details
3823 Durham-Chapel Hill Blvd, Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Keith Hutchins was a delight to work with. Not only is he is friendly and very knowledgeable about the VW product line, but he is enthusiastic about the company and the various models that we looked at. Before taking a couple of test drives in the two different models, he went over their characteristics and tried to help me understand some of the mechanics behind the great handling that they have. He answered every question I came up with and was frank with his answers, spending almost two hours with me! I had test-driven a ... read more
I am a new customer to this dealership recently moved here. In my last two experiences here I have been treated like royalty. I cannot identify with the negative reviews I have read here and frankly don't understand how any dealership could stay in business very long if they were so poor. Volkswagen would not tolerate it. I would be happy to give this dealer an excellent testimonial. I had a check engine light and various electrical bugaboos that were butchered by an independent shop (you live & learn) while trying to "save ... read more
It helps if you submit internet price requests ahead of time -turned out to be about $1,000 less on an already good fair price Josh offered. So, overall, price was definitely a "5" after SSVW matched the internet quote (from the same dealer, but internet department interestingly). Chavis, the finance guy was genuinely friendly and respectful.
Keith Hutchins was so courteous and helpful with the purchase of my new Beetle. It was my dream car and although I had some credit issues, Keith worked hard to get me in my dream car. I would highly recomend this dealership to anybody! These people rock! I've never been treated so respectfully at a car dealership. It was the best car buying experience I've ever had.
Awesome Service!
Few dealerships own up to their brand when everything goes wrong. My 2010 GTI was having constant issues and finally the drive train failed after just 42k miles out of warranty. I have to commend Southern States with their professional approach in resolving the engine issues and their willingness to work with me and get the car covered under the 100k mile drive train warranty by Volkswagen. Southern States not only helped me and saved my vehicle and saved me from thousands of dollars of repair damage, but their customer serv... read more
Just a note to express our appreciation for the courteous, prompt, and professional mannerin which you and the staff of Southern States Volkswagen of Durham assisted us with the recent purchase of a 2010 New Beetle Convertible. On Friday morning, August 27, our son-in-law, who works for Scott Insurance, contacted Mr. Jeff Gorton and requested assistance in obtaining availability and a quote on a specific vehicle we were considering purchasing. By early afternoon you and I had spoken on the phone and basically finalized the d... read more
Keith did a great job. He was easy to work with and extremely plesant. I was direct about what my needs and budget were. His response was professional and thorough. The purchase was painless. I enjoyed working with Keith. He had a warm and open style. I would be more than willing to recommend Keith to anyone looking to purchase a new Volkswagon!
I just want to make a shout out to Southern States VW of Durham, specifically Rod Miller, Keith Hutchins and Derek Lett (General Manger) and Santiago. I first heard about this dealership on the Light 103.9 over a year ago and wrote the name and number down on a napkin and kept it in my truck. Well, this year, God prompted me to contact them, I did an application online and referenced hearing Rod on the radio. I met with Keith Hutchins, Rod Miller and Derek Lett (General Manager) and was treated with the utmost respect and ca... read more
Frequently asked questions about Durham Volkswagen Parts Department
How is Durham Volkswagen Parts Department rated?
Durham Volkswagen Parts Department has a 4.2 star rating with 87 reviews.
When is Durham Volkswagen Parts Department open?
Durham Volkswagen Parts Department is open now. It will close at 6:00 p.m.
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