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Durham Volkswagen Parts Department

4.2

About this business

Location details

3823 Durham-Chapel Hill Blvd, Durham, NC, 27707, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.287 reviews
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GuestKris's profile image
GuestKris 
14 years ago

Southern States has some awesome people there. All of there Techs are seasoned and definitely know what they are doing. The service manager is a nice guy and helped me with two recalls I had on my 07 Jetta. The car is great and is by far the most fun to drive car I have ever owned!.. When I bought they were patient with me as I tried to figure out actually how to go about buying a new car. I was impressed by the knowledge I was given. A salesperson at another dealer must have been new but he didn't really answer any of my qu... read more

aden9174's profile image
aden9174 
14 years ago

Keith did a great job. He was easy to work with and extremely plesant. I was direct about what my needs and budget were. His response was professional and thorough. The purchase was painless. I enjoyed working with Keith. He had a warm and open style. I would be more than willing to recommend Keith to anyone looking to purchase a new Volkswagon! 

dretsai's profile image
17 years ago

Bad customer service in service department – I have a VW and have found it to be in need of service on a fairly consistent basis. I have always taken my car to the dealer in the past and so have continued to do so upon relocating to Durham. I have not been impressed by the customer service here. I always feel coerced into accepting more service than I had originally asked for, and I do not feel like the representatives honestly present the options for car repair. In general it's not a customer friendly or open environment. I... read more

Frequently asked questions about Durham Volkswagen Parts Department

How is Durham Volkswagen Parts Department rated?

Durham Volkswagen Parts Department has a 4.2 star rating with 87 reviews. 

When is Durham Volkswagen Parts Department open?

Durham Volkswagen Parts Department is closed now. It will open tomorrow at 8:00 a.m. 

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