Claimed

Dr Phonez

4.3

Electronics Repair
San Antonio, TX

About this business

Consumer Services Electronics Repair Mobile Phone Repair

San Antonio's #1 Repair Shop Since 2010 for Smartphones and Tablet Repairs. All repairs done onsite and by certified technicians. Warrantied repairs done same day. No Appointments needed. We repair all mobile devices, including iPhones, iPads, iPods, Samsung Galaxy Phones, Samsung Tablets and more. With 3 convenient locations across San Antonio, open 7 days a week, you are always just a short distance away from getting your device fixed.

Location details

7317 San Pedro Ave, San Antonio, TX, 78216, United States

Get directions

Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	12:00 p.m. to 6:00 p.m.

4.31,369 reviews

Select a rating

Ralf Rodriguez

on Facebook

9 years ago

Left my phone at closing time and got to pick it up first thing in the next day! Phone works better then before! Thanks dr phonez!

Jeremy Wyndham

on Facebook

9 years ago

Two weeks ago, I got the glass repaired in my son's iphone. Within a week of the repair, the new glass cracked on its own. When I asked them to replace the faulty glass, the response was that they have no warranty on their repairs. When I asked further how the glass could have broken unless it was defective or installed improperly, the manager told me "glass breaks all the time." It's very unfortunate that this company does not stand behind its work.

Business response:

You were informed that Glass CAN break not that Glass breaks all the time. The Repair is warrantied for 30 days for screen function it does not cover physical or water damage. This is stated on your receipt and we have a sign in the store as well. The screen was installed correctly it was not lifting and it was completely flush. Glass will only break from some sort of physical trauma it does not break "by itself"

Shannon Smotherman

on Facebook

9 years ago

I would not recommend this place to anyone. My husband dropped out ipad off to have the glass replaced. I called the next day to see if it was ready and was told it was ready for pick up. I drove the 30 miles there to pick up our iPad only to be told that it was not ready and would t be until later in the day. They then proceeded to tell me I shouldn't have called to find out if our item was ready that they call us we are not supposed to call them. Then the manager stated she would give a discount for wasting my time. I came... read more

Brianna Rodriguez

on Facebook

9 years ago

This is by far the worst place to have your phone repaired. I took my iPhone to get fixed and ever since they gave it back, it has been broken. The touch no longer works as it should and now has many glitches. Even though they say you have a 30 day warranty if it isn't performing well, they will tell you they can't do anything about it. Waste of time and money. ALSO customer service is horrible.

Business response:

There was a notice for our store manager to contact you today. However she was out sick for the day. As far as I know she was going to have the situation resolved for you. She was just going to have a quick conversation over the phone with you to get full story and to address the issue or issues at hand. I am more than sure she will be in tomorrow and will still be contacting you if you are up for a resolution?